Communications Coordinator - Analytics and Operations

Details

Brief info about Vinted

Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 20+ markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.

Information about the position

As our new Communications Manager, Analytics and Operations, you will be a crucial part of Vinted’s communications function, directly impacting the efficiency and effectiveness of our inhouse teams. Reporting to the Corporate Communications Director, you’ll support across communications teams, delivering insights, reports and analysis, managing and optimizing our operations and processes, and more.

The ideal candidate ideally is a self-starter, highly organised and has a problem-solving mindset. You’re a stickler for detail, are curious to be part of a communications team, and you’re already using AI/automation to improve or implement processes, whether that’s to understand media coverage results and sentiment to improve campaign effectiveness, or to optimize and triage information flow.

In this position, you’ll

work closely with our inhouse teams across a range of organisational, technical and communications-based needs. Your exact tasks will evolve as our business continues to grow, but will likely include:

• Data and insights analysis: Collecting and analyzing data on communication efforts to measure their effectiveness. This includes tracking metrics, conducting research, alerting on emerging issues and trends, and ensuring the team has accurate, timely insights
• Measurement, reporting: Creating regular and ad hoc reports that summarize findings from data analyses, offering insights into the performance and success of communication campaigns, projects and strategies, including recommendations for improvement. Supporting the Communications and Corporate Affairs leadership teams in reporting successes and learnings to the business.
• Market Research: Conducting, assessing and synthesising research to understand latest trends, conversations and opportunities that could be leveraged in our external communications
• Benchmarking: Establishing benchmarks and setting key performance indicators (KPIs) to measure the success of communication initiatives.
• Tool management: Utilizing, maintaining and optimising our tools and related processes, including Jira and Google Drive, as well as our media monitoring and press office tooling.
• Operations and process optimisation: helping ensure smooth and efficient team operations, by managing, improving and building tools and processes, taking advantage of latest AI, automation and other available technologies.
• Administration: ensuring vital internal and external resources are up to date, including Vinted’s newsroom and visual assets, and manage vendors including our monitoring platform + media licensing providers.

About you

• Analytical and tech-first, with a natural curiosity about emerging technologies and processes: you have proven experience collecting and analyzing data, and turning it into actionable insights and reports. You’re adept at using AI, automation, and other technologies to build, improve and streamline processes.
• Proactive, and solution-oriented; you can spot and challenges and areas for improvement, and recommend or develop solutions in response
• Excellent communication skills, including fluent spoken and written English
• Able to work independently, as well as with / across multiple stakeholder groups
• Exceptional organizational skills, with a proven ability to prioritize your time and workload
• (Ideal) Experience working in a challenging, fast-paced fashion, tech or similar environment
• (Ideal) Experience or interest in PR and communications

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Free access to an office gym
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• On-site canteen serving delicious homemade food at friendly prices
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 2,200 - € 2,600 gross per month.

If this sounds like a good fit, we’d love to hear from you. The last day to apply is April 17th, we’ll be in touch with more information.