Data Center Technician Manager

Details

Nebius is leading a new era in cloud computing to serve the global AI economy. We create tools and resources to help customers solve real-world challenges without massive infrastructure costs or the need to build large in-house AI/ML teams. Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel.

Role summary

The Data Center Technician Manager leads hands-on technical teams responsible for cabling, hardware installation, and day-to-day data center operations. This role balances people leadership, technical execution, and operational rigor in a 24/7 mission-critical environment.

Responsibilities

• Lead and mentor a team of data center technicians supporting fiber, copper cabling, racking, stacking, and infrastructure installs.
• Oversee installation, maintenance, and troubleshooting of low-voltage cabling and communications infrastructure.
• Ensure high-quality execution of fiber and copper terminations, testing, and remediation of complex issues.
• Own and enforce MOP/CMOP processes, change control, and operational best practices.
• Manage work through ticketing and infrastructure management systems, ensuring timely and accurate completion.
• Maintain accurate documentation, port maps, and inventory, supporting audits and operational readiness.
• Drive incident response and escalation for technical issues, ensuring SLA adherence and rapid resolution.
• Lead the use of specialized test equipment (e.g., DSX, OTDR), including test planning and results validation.
• Enforce safety, compliance, and quality standards, promoting a culture of accountability and operational excellence.
• Partner cross-functionally with operations, engineering, and project teams to support deployments, expansions, and upgrades.

Requirements

• Associate degree or equivalent hands-on experience in IT, networking, or technical services.
• 5+ years of data center or infrastructure experience, including cabling and hardware deployments.
• 2+ years of experience leading technical teams in a mission-critical environment.
• Strong working knowledge of structured cabling standards (BICSI, ANSI/TIA, NEC).
• Experience with fiber optics, copper cabling, servers, networking equipment, and power distribution basics.
• Ability to participate in on-call rotations and perform physical tasks (lifting up to 50 lbs).

Nice to have

• Bachelor’s degree in IT, Engineering, or related field.
• Industry certifications (e.g., BICSI, CDCP, CompTIA, ITIL).
• Experience in large-scale data center builds or migrations.
• Familiarity with Linux, scripting (Python/Bash), and data center management tools.
• Strong organizational, communication, and customer-facing skills.

Benefits

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.
• Flexible working arrangements, opportunities for professional growth, and a collaborative environment.

Compensation

We offer competitive salaries, ranging from $90,000 - $140,000 base + quarterly performance bonuses.