Digital Employee Experience Analyst

Details

For the data team within the best grid of ABN AMRO, Digital Workplace, we are looking for a Digital Employee Experience Analyst. This team focuses on improving the digital employee experience (DEX) for ABN AMRO employees worldwide at their digital workplace. With the application Nexthink, we can analyze, visualize, and, where needed, take action on real-time data from end-users, allowing us complete control over the digital workplace. This provides insight into all endpoints, applications, and user activities. By leveraging the analysis results from Nexthink and other sources, we continuously enhance the DEX of our digital workplace for our colleagues.

Responsibilities

As a Digital Employee Experience Analyst within the Digital Workplace Grid, you aim to add value by transforming data into opportunities for continually improving the digital workplace for employees. You specialize in the capabilities of Nexthink and proactively utilize this to conduct good analyses of available data. These analyses allow you to make ongoing improvements in the working experience and engagement with the workplace, including enhancing laptop performance, mitigating (security) risks and failures, and more. Thus, you can increase employee productivity and reduce failure occurrences, as “happy employees make happy customers”!

Requirements

You are an energetic, driven, and proactive professional for whom continuous improvement is a top priority. You enjoy analyzing data, drawing conclusions from it, and sharing these with colleagues who can technically implement the recommendations. You have experience advising and can effectively communicate with stakeholders. Additionally, you have a minimum of 3 years of relevant work experience in the IT sector.

You have:

• An inspiring and motivating personality.
• Proven experience with monitoring tools.
• Experience with requirements analysis.
• Proficiency in data analysis and visualization.

It is a plus if you have experience and knowledge of:

• Nexthink.
• Azure DevOps.
• The digital workplace.

Benefits

We offer an exciting, relevant job at the best IT grid of ABN AMRO Bank, where we focus on what is essential for every ABN AMRO employee, the Digital Workplace. Additionally, we provide:

• A gross monthly salary based on a 36-hour workweek, including holiday pay and benefit budget.
• A benefit budget of 11% of your salary. If you do not make purchases or reservations in the Benefit Shop in a given month, you receive one-twelfth of your benefit budget paid out for that month.
• Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
• A Personal Development Budget of €1,000 per year, which can be saved up to €3,000.
• Possibility to work from home (in consultation with your team and depending on your position).
• A national public transport annual subscription for free travel throughout the Netherlands.
• An excellent pension scheme.