Director, Product Management

Details

Grafana Labs is a remote-first, open-source company with a large global user base and commercial products (Grafana Cloud and Grafana Enterprise Stack) that include scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Role overview

This is a remote position for candidates located in Ireland. As a Director on the Grafana Labs Product Management team, you will develop vision and strategy for a broad product domain, align multiple teams around clear priorities, and ensure product decisions support customer outcomes and Grafana Labs’ business objectives. You will own the roadmap, deeply understand customers and the market, and communicate product direction, tradeoffs, and outcomes to customers, senior leadership, and cross-functional partners.

You will manage a team of Product Managers and be accountable for helping them set clear strategy, prioritize, work effectively with cross-functional partners, and grow in their careers.

Grafana Labs is building for an AI-first world; Product Management is expected to build fluency with AI tools and workflows and identify where AI can create meaningful customer value.

Responsibilities

• Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud
• Partner with senior R&D leaders to align product and technical strategy across teams, make tradeoffs, and balance customer value, platform leverage, operational excellence, and business impact
• Use customer research, product analytics, competitive insight, and business context to identify high-impact problems
• Define how AI should influence this domain (instrumentation, collection configuration, transformation, telemetry cost control, data quality, query efficiency, troubleshooting)
• Build relationships with customers and prospects, especially technical buyers and observability practitioners
• Help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning
• Coach and develop Product Managers (product judgment, strategic thinking, communication, stakeholder management)
• Create a high-accountability, high-trust environment where PMs and cross-functional teams understand priorities and how their work contributes to Grafana Labs’ success

Requirements

• Significant Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows
• Experience directly managing Product Managers (coaching, feedback, performance management, hiring, career development)
• Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high-scale databases, or other developer/infrastructure product domains
• Strong product instincts around AI and ability to identify where AI can create customer value in technical products used by developers, operators, SREs, platform teams, or infrastructure teams
• Strong customer empathy and strategic judgment; ability to translate complex customer problems into clear product strategy and roadmap priorities
• Strong cross-functional leadership and communication skills with experience influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders
• Ability to create clarity in ambiguity and operate effectively in a globally distributed, remote-first environment
• A BS/BA in Computer Science, a related field, or equivalent practical experience

Bonus

• Experience with OpenTelemetry, Prometheus, Grafana Alloy, Grafana Mimir, Grafana Loki, Grafana Tempo, and/or Grafana Pyroscope
• Experience with ETL, telemetry pipelines, large-scale data processing, or data transformation workflows (sampling, filtering, enrichment, routing, cost/performance optimization)
• Experience with high-scale databases, distributed systems, or big data platforms
• Experience building AI-enabled product experiences for technical users (developers, SREs, platform engineers)
• Experience with agent-facing product design, AI-assisted workflows, or designing products where users increasingly delegate tasks to AI systems
• Experience at an open source or commercial open source company
• Experience partnering with GTM teams on positioning, packaging, pricing, launch strategy, or field enablement for technical products
• Experience leading product strategy for platform capabilities that serve multiple product lines or customer segments

Compensation

In Ireland, the base compensation range for this role is EUR 168,000 - 201,600. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All roles include Restricted Stock Units (RSUs).

Why You’ll Thrive at Grafana Labs

• 100% remote, global culture
• Scaling organization with meaningful work
• Transparent communication and innovation-driven environment
• Open source roots and empowered teams
• In-person onboarding and 30 days annual leave (with 3 shutdown days)

Other

Grafana Labs may utilize AI tools in its recruitment process to assist matching CVs to job postings. See the privacy policy linked in the original posting for details.