Director, Product Management

Details

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Role overview

This is a remote position. We are looking for candidates in Sweden.

As a Director on the Grafana Labs Product Management team, you’ll develop vision and strategy for a broad product domain, align multiple teams around clear priorities, and ensure product decisions support customer outcomes and Grafana Labs’ business objectives. You’ll own the roadmap, deeply understand customers and the market, and communicate product direction, tradeoffs, and outcomes clearly to customers, senior leadership, and cross-functional partners.

You will manage a team of Product Managers and be accountable for helping them set clear strategy, make strong prioritization decisions, work effectively with their cross-functional partners, and grow in their careers. You should be equally comfortable coaching a PM through a tricky tradeoff, aligning with Engineering Directors on a multi-quarter roadmap, presenting strategy to senior leadership, and explaining Grafana Labs’ approach to telemetry collection, transformation, and ingestion to customers.

Responsibilities

• Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud
• Partner closely with senior R&D leaders to align product and technical strategy across teams, make clear tradeoffs, and ensure the roadmap balances customer value, platform leverage, operational excellence, and business impact
• Use customer research, product analytics, competitive insight, and business context to identify the highest-impact problems to solve
• Define how AI should influence this domain, including how it can help customers instrument applications, configure collection, transform telemetry, control cost, improve data quality, query more efficiently, and troubleshoot ingestion issues more intelligently
• Build strong relationships with customers and prospects, especially technical buyers and observability practitioners
• Help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning
• Coach and develop Product Managers, helping them strengthen their product judgment, strategic thinking, communication, stakeholder management, and ability to drive high-quality outcomes with their cross-functional teams
• Create a high-accountability, high-trust environment where PMs and cross-functional teams understand what matters, why it matters, and how their work contributes to Grafana Labs’ success

This product domain spans the full telemetry journey: from telemetry generation and instrumentation, through collection, transformation, ingestion, and querying. This includes OpenTelemetry SDKs and instrumentation libraries, Grafana Beyla, the OpenTelemetry Collector, and Grafana Alloy. It also includes Adaptive Telemetry, a Grafana Cloud capability that helps customers control telemetry volume and cost while preserving the data that matters, and Grafana Labs’ telemetry databases - Mimir, Loki, Tempo, and Pyroscope - all of which support massively high-scale ingestion and querying.

Requirements

• Significant Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows
• Experience directly managing Product Managers, including coaching, feedback, performance management, hiring, and career development
• Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high scale databases, or other developer/infrastructure product domains
• Strong product instincts around AI, including the ability to identify where AI can create meaningful customer value in technical products used by developers, operators, SREs, platform teams, or infrastructure teams
• Strong customer empathy and strategic judgment, with the ability to translate complex customer problems into clear product strategy, roadmap priorities, and tradeoffs
• Strong cross-functional leadership and communication skills, with experience influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders
• The ability to create clarity in ambiguity, help teams make progress without over-prescribing solutions, and operate effectively in a globally distributed, remote-first environment
• A BS/BA in Computer Science, a related field, or equivalent practical experience

Bonus points

• Experience with OpenTelemetry, Prometheus, Grafana Alloy, Grafana Mimir, Grafana Loki, Grafana Tempo, and/or Grafana Pyroscope
• Experience with ETL, telemetry pipelines, large-scale data processing, or data transformation workflows, including sampling, filtering, enrichment, routing, or cost/performance optimization
• Experience with high-scale databases, distributed systems, or big data platforms
• Experience building AI-enabled product experiences for technical users, including developers, SREs, platform engineers, or infrastructure teams
• Experience with agent-facing product design, AI-assisted workflows, or how products should evolve when users increasingly delegate tasks to AI systems
• Experience working at an open source or commercial open source company
• Experience partnering with GTM teams on positioning, packaging, pricing, launch strategy, or field enablement for technical products
• Experience leading product strategy for platform capabilities that serve multiple product lines or customer segments

Compensation

In Sweden, the base compensation range for this role is SEK 1,294,785 - 1,553,743. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All roles include Restricted Stock Units (RSUs).

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture
• Scaling Organization
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams
• Career Growth Pathways
• Approachable Leadership
• Passionate People
• In-Person onboarding
• Global annual leave policy of 30 days per annum (with Grafana Shutdown Days)

Equal Opportunity Employer

Grafana Labs will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other characteristics. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings; recruitment team will continue to review CVs manually.