Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
SQL @ 3
ETL @ 3
Perl @ 3
Prioritization @ 6
API @ 3
Boomi @ 3
Informatica @ 3
Mulesoft @ 3
XML @ 3
Reporting @ 3
Change Management @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business, finance, and government an edge by connecting them to a dynamic network of news, data, and ideas. At Bloomberg, you’ll be encouraged to take ownership, think creatively, and continuously push beyond what’s possible.
Role overview
As part of the Enterprise Technology Services group, you’ll play a key role in ensuring the stability, reliability, and performance of Bloomberg solutions in our clients’ production environments. You’ll work within a global team of financial technology specialists, supporting clients from post-implementation through ongoing production support. This is a highly client-facing role supporting integrations between Bloomberg and external systems using technologies such as FIX, XML, MQ, and APIs. You’ll collaborate closely with Engineering, Solutions Architecture, Product, and Account Management teams to resolve issues, prevent incidents, and continuously improve the client experience.
Responsibilities
- Analyze, troubleshoot, and resolve production issues across global client environments, identifying root causes and delivering timely solutions
- Partner with Engineering and Product teams to prevent incidents and improve system resilience through proactive design and change management
- Act as a trusted technical partner for clients, balancing urgency, accuracy and long-term solutions
- Support client relationships through close collaboration with Account Management teams across electronic trading and regulatory workflows
- Ensure a smooth transition for clients as they move from implementation into ongoing production support
Requirements
- At least 3 years of experience in a technical support role within the financial services industry
- A background in computer science, computer engineering, or equivalent experience within financial markets
- Hands-on experience diagnosing and resolving connectivity issues across LAN, WAN, and TCP/IP networks
- Experience working with one or more financial data or messaging protocols such as FIX, MQ, SFTP, or Web APIs
- Strong multitasking, prioritization, and time-management skills in a fast-paced environment
Preferred
- Experience managing or supporting client relationships
- Exposure to broker-dealers, exchanges, hedge funds, or regulatory reporting workflows
- Experience with data transformation or ETL tools (e.g., Informatica, MuleSoft, TIBCO, Dell Boomi) or transformation languages (e.g., XSLT, Perl)
- Working knowledge of SQL or transactional databases
Compensation & benefits
Salary Range = 90,000 - 130,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others.