Head of Developer Experience

Details

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 100,000+ organizations, Sentry is today’s application monitoring standard and the team is building its AI-native future.

About the role

Developer experience at Sentry spans four areas: the integration and developer platform, docs, community, and DevRel. The DevEx team is responsible for how developers first encounter Sentry, how they learn to use it, and how they build on top of it — from SDK configuration docs to the Discord community to the integrations ecosystem.

This role owns all of it. You will sit in Marketing, partner closely with EPD, and have direct influence over both the product surface (the integration platform) and the team responsible for developer education, docs, and community.

Responsibilities

• Own strategy and execution for Sentry's integration ecosystem and developer platform APIs, working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience
• Lead the documentation function across SDK configuration docs, API reference, and tutorials — the places where developer activation actually happens or doesn't
• Connect docs to the product experience: logged-in state, contextual guidance, health checks, and surfacing adoption gaps in-context, in partnership with EPD and the Docs platform team
• Own Sentry's developer community across Discord, social, and events, and build the team and processes that turn engagement into measurable outcomes: signups, adoption, support deflection
• Build and deliver content and education programs — workshops, deep dives, fireside chats — that teach developers tracing, debugging, and how to actually use Sentry's full product surface
• Build relationships with builders, toolmakers, and platform partners who extend Sentry's reach

Requirements

• 7+ years in developer relations, developer experience, or a closely related technical role, with at least 3 years managing people
• Experience owning or deeply influencing a developer platform, integration ecosystem, or SDK surface
• Track record of building developer communities that drive measurable product outcomes
• Strong technical writing instincts and demonstrated experience raising the bar on documentation quality
• Observability, monitoring, or developer tooling background is a plus

You should have shipped code and be able to verify code samples; be comfortable owning a product surface (not just producing content); have experience scaling developer communities; care about documentation as a product; and be comfortable operating with ambiguity and setting priorities.

Compensation & Benefits

The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $300,000. A successful candidate’s actual base salary (or hourly wage) will be determined by factors including work location, experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See https://sentry.io/careers/ for details about the company’s benefit plans/programs.

Equal Opportunity

Sentry is committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. Reasonable accommodations are available for applicants/employees with disabilities (contact: [email protected]). Applicant privacy details: https://sentry.io/careers/applicantprivacy/