Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Cumulus Linux @ 3
Jenkins @ 3
Linux @ 3
Python @ 6
Leadership @ 6
People Management @ 3
Communication @ 3
Git @ 3
Networking @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
NVIDIA is seeking a Customer Enablement Engineering Manager to join the NVIDIA-Cumulus Engineering Team. You will manage and lead customer enablement engineers focused on NVIDIA-Cumulus Linux, owning tasks that drive joint success of solutions in data center networking technologies. You will be part of a software team responsible for qualification of the Network Operating System software and serve as the key link between NVIDIA customers and the engineering team, engaging with executives at all levels inside NVIDIA and with customers/partners.
Responsibilities
- Develop a deep understanding of customer solutions, architecture, and internal infrastructure to identify where NVIDIA platforms, software, and services add business and technical value.
- Act as the "feet on the ground" for critical and complex support cases, ensuring timely resolution and clear communication when hands-on engagement is required.
- Collaborate cross-functionally with Product and Program Management, Engineering, Production line teams, and HR to achieve business objectives, improve user experiences, and develop production test content.
- Coordinate with NVIDIA product, solution, and engineering groups to align roadmaps, resolve issues, and jointly shape partner solutions.
- Guide team members in crafting career development plans and setting achievable goals.
- Analyze customer-found defects, identify test gaps, and ensure coverage in regression suites.
- Collaborate with design and other internal engineering groups to identify, report, and resolve issues found during testing.
Requirements
- B.S. degree or equivalent experience in Engineering, Computer Science, or a related field.
- 10+ years of proven experience in software quality engineering and customer engagements.
- 5+ years of management experience leading teams of 5+ engineers.
- Strong leadership skills and technical expertise in software and hardware systems; effective collaboration across departments to drive product development and delivery.
- Excellent communication, leadership, people management, and technical presentation skills.
- Hands-on experience with Layer 2 and Layer 3 protocols (examples listed: MLAG, VLAN, STP, OSPF, BGP, EVPN) and data center technologies.
- Experience using test tools such as Ixia or Spirent and working with test management tools.
- Strong skills in Python or other scripting languages (required).
- Good experience working on Unix or Linux-based operating systems.
- Flexibility to work across time zones.
Ways to Stand Out
- Deep competence in data center networking technologies and cloud-native technologies; experience working with customers on deployment and pre-production activities.
- Experience in customer account management with large telecommunications or cloud providers.
- Experience across the entire system including data forwarding, Linux kernel networking, and system software.
- Significant experience in the data center environment and cloud-native concepts.
- Experience with CI methodology and tools (Git, Gerrit, Jenkins).
Compensation & Benefits
- Base salary ranges provided: Level 3: 224,000 USD - 356,500 USD; Level 4: 272,000 USD - 431,250 USD.
- Eligible for equity and benefits (link to NVIDIA benefits provided in original posting).
Additional Information
- Applications accepted at least until May 8, 2026.
- This posting is for an existing vacancy.
- NVIDIA uses AI tools in its recruiting processes.
- NVIDIA is an equal opportunity employer and is committed to fostering a diverse work environment.