Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Ansible @ 3
Grafana @ 3
Terraform @ 3
Python @ 3
Airflow @ 3
GitHub @ 3
CI/CD @ 3
Networking @ 3
Splunk @ 3
ChatGPT @ 2
AI @ 2
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
The Bloomberg Network Triage team oversees and supports one of the largest private networks in the world. As part of this team you will be responsible for supporting Bloomberg's global network spanning over 100 node sites and connecting clients globally to over 1,500 exchanges. You will provide both reactive support to customer networking issues and proactive analysis to ensure network stability and reliability.
Responsibilities
- Support the global network and ensure uninterrupted client access using proprietary and third-party platforms from vendors including Juniper, Cisco, Arista, and Nokia.
- Collaborate with internal teams, including Technical Support, Network Production Engineering, and Telecommunications, to provide daily support for Bloomberg’s market data infrastructure.
- Diagnose and resolve connectivity problems impacting customers and stock exchange access.
- Adhere to strict deadlines, including administration of internal ticketing systems to ensure incidents are resolved quickly and projects are delivered on time.
- Deliver hardware and software support across various network platforms, such as routers, switches, network sniffers, firewalls, and load balancers.
- Analyze packets and work on network incidents as part of AMER team coverage.
- Serve as a point of contact between Network Engineering/Operations and various internal groups to improve technical and telecommunication services.
- Work Monday to Friday, 9 AM - 6 PM Pacific Time to align with global network coverage and operational needs.
Requirements
- 5+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues.
- Experience troubleshooting and resolving MPLS, BGP, OSPF, IGMP, and PIM related internal and external network routing issues in a production environment.
- Demonstrated ability to manage service issues with third-party service providers, including ISPs and international telecom vendors.
- Demonstrated analytical skills to problem-solve issues, identify trends, and work both autonomously and collaboratively with external and internal partners.
- Fluency in both written and spoken English.
- Demonstrated continuous career growth within an organization.
Nice to have
- Networking degree or industry standard networking qualification(s) (e.g., CCNA, JNCIA, WCNA).
- Experience working with stock exchange and market data connectivity.
- Experience building monitoring dashboards using Grafana, Splunk, and Humio.
- Understanding of multicast deployments (IGMP/PIM/MVR).
- Understanding of DWDM and optical networking.
- Knowledge of data center builds and design fundamentals.
- Experience with cloud technologies.
- Experience troubleshooting and resolving firewall, load balancing and proxy issues in production environments.
- Experience with Python for tooling, automation, and services.
- Experience with CI/CD platforms like GitHub and automation/orchestration platforms (e.g., Airflow, Ansible, Terraform).
- Familiarity with AI-assisted coding tools such as Claude, ChatGPT, and Copilot.
Compensation
Salary Range: 95,000 - 140,000 USD annually + Benefits + Bonus.
Benefits
The company offers a comprehensive benefits plan which may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) with company match, life insurance, and various wellness programs. (Benefits are not provided directly to contingent workers/contractors and interns.)
How to apply
Apply via the Bloomberg careers link provided in the original posting.