Principal Technical Program Manager, Performance

Details

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.

Role overview

We are looking for a Principal Technical Program Manager, Performance to lead company-wide programs that improve the speed, reliability, and quality of Reddit’s user experience. This role will partner with engineering leaders in product engineering, infrastructure, client platforms, data science, and senior technical leadership to make performance a measurable, durable, and consistently protected part of how Reddit builds and ships software.

Performance is foundational to user trust, engagement, and long-term growth. This role will help Reddit build the path for sustained performance improvement: broad enough to work across platforms and organizations, focused enough to address current issues, and measurable enough to prove whether we are improving the lived experience of users. Just as importantly, this role will help bring teams along for that change, building trust across functions and helping Reddit evolve how we make performance part of our engineering culture.

Responsibilities

• Own and drive programs across Reddit's Performance portfolio, spanning mobile and web performance, client reliability, critical user journeys, observability, experimentation guardrails, release quality, and long-term performance operating mechanisms.
• Partner deeply with engineering teams as a technical peer, bringing programs to completion, balancing risk across systems and organizations, and ensuring execution stays aligned to Reddit's long-term performance strategy.
• Translate performance strategy into executable programs across mobile, web, and shared platform systems.
• Define and drive the operating model for sustained performance improvement, including prioritization, success measurement, regression prevention, and risk escalation/resolution.
• Drive organizational change required for performance to become a durable part of Reddit’s engineering culture.
• Develop communication and enablement mechanisms (leadership forums, working groups, documentation, decision reviews, narratives) to connect performance work to user and business outcomes.
• Build measurement systems that distinguish real user experience improvement from shallow metric movement.
• Drive performance governance and adoption while preserving team ownership and ensuring user experience, reliability, release quality, and experimentation discipline are prioritized.
• Use technical judgment to challenge assumptions, identify systemic risks, and guide tradeoffs across client architecture, observability, experimentation, release health, and production reliability.

Requirements

• 14+ years of experience across technical program management, engineering, infrastructure, client platforms, mobile or web platforms, performance engineering, reliability, observability, or related technical domains.
• Experience leading multi-year, multi-organization technical programs with executive visibility and ambiguous ownership.
• Comfort operating with senior executives while understanding technical details that impact execution.
• Deep fluency in performance and reliability systems: client platforms, app health, observability, experimentation, release quality, user journey measurement, infrastructure, or production readiness.
• Ability to reason about user experience, platform tradeoffs, technical debt, regression prevention, and organizational mechanisms required to make improvements last.
• Highly data-driven mindset, and ability to build measurement systems that connect technical improvements to user, business, and engineering outcomes.
• Exceptional cross-functional operating and communication skills; ability to create clarity, build trust, and translate complex change into clear narratives.
• Experience leading meaningful organizational change — shifting behavior across teams by listening, creating shared language, and making the desired path easier than the status quo.
• Strong focus on landing outcomes rather than process theater; pragmatic and iterative approach to introducing structure.

Preferred Qualifications

• Experience leading performance, reliability, client platform, mobile platform, web platform, infrastructure modernization, observability, or experimentation programs at large scale.
• Experience with mobile or web performance, including app startup, rendering, media delivery, networking, caching, crashes, hangs, release quality, or user journey performance.
• Experience building durable operating mechanisms after incident, war room, or Code Yellow style mobilizations.
• Experience with experimentation systems, holdouts, guardrail metrics, and tradeoff decisions where user experience, engagement, and business metrics need to be evaluated together.
• Experience building adoption strategies for internal platforms, observability systems, performance tooling, or engineering practices.
• Experience working in fast-moving environments where technical strategy, organizational design, and execution mechanisms are evolving concurrently.

Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay transparency

The base salary range for this position is:

$260,800 - $365,100 USD

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Reddit offers a wide range of benefits to U.S.-based employees. Final offer amounts are determined by multiple factors including skills and depth of experience.

Interview recording & data

In select roles and locations, interviews will be recorded, transcribed and summarized by AI; candidates may opt out prior to scheduled interviews. During interviews Reddit will collect identifiers, professional and employment-related information, sensory information (audio/video), and any other information the candidate chooses to share for evaluation purposes. Recordings will be deleted promptly after a hiring decision. For more details, see Reddit's Candidate Privacy Policy.