Product Design Lead, AI Products

Details

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business — without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities — AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time.

About the Role

Glean is seeking an experienced design leader to define the future of our AI Products suite, transforming how businesses leverage AI. You will lead the design of breakthrough AI experiences including personal research agents, AI-powered content creation tools, our enterprise intelligence platform, and 0→1 AI-native products. This role requires deep expertise in LLM system architecture and strong opinions about what makes exceptional enterprise AI user experiences.

As Product Design Lead for AI Products, you'll join an experienced, tight-knit, and collaborative group who love combining research, data, and intuition into user-centered design. You'll have an outsized impact on how knowledge workers interact with AI daily, shaping experiences that fundamentally transform how companies access knowledge, create content, and make decisions.

Responsibilities

• Lead AI Products design strategy, owning Glean's AI suite including research agents that retrieve and synthesize information, creation tools for AI-generated artifacts, and the enterprise intelligence platform that mines organizational knowledge.
• Translate LLM complexity into intuitive UX by developing deep expertise in model capabilities and constraints, creating understandable, trustworthy experiences that build appropriate mental models.
• Create AI-powered research and creation experiences enabling employees to generate documents, presentations, and visualizations grounded in company data, following brand/organizational guidelines, and maintaining accuracy through intelligent citations.
• Drive 0→1 product innovation: identify AI-native product opportunities, rapidly prototype breakthrough experiences, and scale solutions that deliver step-changes in productivity.
• Partner with product and engineering leaders to shape product capabilities, understanding technical constraints while pushing the boundaries of what's possible in enterprise AI.
• Guide team excellence: mentor 3–4 senior designers, establish clear design principles, incorporate user research to understand AI adoption patterns, and ensure designs drive measurable outcomes.

Requirements

• 10+ years in product design, including 3+ years designing AI/ML products, preferably LLM-based applications.
• Deep hands-on experience with LLM systems, translating system capabilities into intuitive, user-friendly enterprise products.
• Strong technical fluency to discuss AI architecture, model capabilities, and implementation tradeoffs with engineering teams.
• Portfolio demonstrating leadership in designing sophisticated AI products at scale, ideally including agent-based systems, content generation tools, or intelligence platforms.
• Track record of shipping successful AI products with measurable impact on user productivity and satisfaction, and experience mentoring other designers.

Location

This role is hybrid: 4 days a week in our Palo Alto or San Francisco office, with periodic travel expected between the two.

Compensation & Benefits

The standard base salary range for this position is $235,000 - $280,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401(k) plan. New hires receive a home office improvement stipend, plus annual education and wellness stipends. The company fosters a vibrant culture with regular events and provides healthy lunches daily.

Glean is committed to diversity and inclusion and does not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID