Product Designer, AI Products

Details

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map relationships between people, content, and activity to deliver deeply personalized, context-aware responses. This foundation powers Glean’s agentic capabilities — AI agents that automate real work across teams by accessing a broad range of data: enterprise and world, structured and unstructured, historical and real-time.

Recognized by Fast Company, CNBC, Bloomberg, Forbes, and Gartner, Glean serves customers across 50+ industries and has 1,000+ employees in more than 25 countries.

Responsibilities

• Design beautiful, human-centered AI experiences that make complex technology feel simple, trustworthy, and delightful.
• Push the boundaries of AI interaction design by exploring new patterns for discovery, content creation, and accomplishing goals with AI assistance.
• Own features end-to-end: drive work from early concept through launch, conduct user research, and translate insights into elegant solutions.
• Prototype and iterate rapidly on 0→1 concepts, validate through research and feedback, and refine with attention to craft and detail.
• Develop deep intuition for AI behavior and design experiences that play to LLM strengths while handling limitations thoughtfully.
• Obsess over craft and detail to ensure interactions feel intelligent, responsive, and helpful.
• Shape product strategy by partnering with PMs, championing the user through data and research, and identifying opportunities for breakthrough design.
• Elevate the team by contributing to the design system, sharing design principles, engaging in critique, and helping build a strong design culture.

Requirements

• 5+ years of product design experience, with some experience designing AI or LLM-based products for consumer or prosumer audiences.
• Genuine AI fluency: understanding of how LLM-based systems work and familiarity with UX challenges such as trust, transparency, and personalization.
• A consumer design mindset focused on intuitive flows, smooth onboarding, and retention-driven experiences.
• Technical confidence to discuss model capabilities and constraints with engineers while advocating for users.
• A strong portfolio demonstrating interaction design, visual craft, and shipped products; AI tools, content creation, or personalization work is a plus.
• Craft and collaboration: a keen eye for detail, love of simplicity, and a team-first attitude suited for fast-moving environments.

Location

This role is hybrid (4 days a week in the Palo Alto or San Francisco office). The posting references the San Francisco Bay Area.

Compensation & Benefits

The standard base salary range for this position is $150,000 - $200,000 annually. Compensation is determined by factors such as location, level, knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Benefits include Medical, Vision, and Dental coverage, generous time-off policy, 401(k) contributions, a home office improvement stipend, annual education and wellness stipends, regular company events, and daily lunches.

Equal Opportunity

Glean states a commitment to inclusive hiring and does not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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