Product Designer, Trust and Safety

Details

Brief info about Vinted

Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 22 markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.

Information about the position

As a Product Designer within the Trust domain at Vinted, you’ll be responsible for ensuring that our services are useful and usable, and our members are safe from harmful content and activities such as fraud and scams.

You’ll get to design solutions for our members and internal tools across a variety of channels. You’ll work alongside a Product Manager, Engineers, and Data Analysts. You’ll collaborate closely with researchers, visual designers, and content designers. Together you’ll transform complex issues about Trust and Safety into intuitive, accessible, and easy-to-use solutions.

With design ingrained at all levels of our organisation, including senior leadership, your impact will be valued and recognized. Join a well-established design organisation where your contributions will be key to our success.

In this position, you’ll

• Join a cross-functional team to define problems and goals, map flows, prototype interactions, and support the development process.
• Take charge of design planning and execution for the initiatives owned by your cross-functional team.
• Champion member-centricity; understand the member journey, convert their needs into actionable opportunities for the team, benchmark against top-tier products and services.
• Drive quality design delivery; ensure cohesive UX across the marketplace while adhering to brand guidelines, anticipating risks and continuously elevating the design quality standard
• Give and solicit feedback from designers and partners across other disciplines
• Independently own initiatives and problem spaces, identifying gaps and opportunities for future work.
• Contributing to the evolution of our design system.
• Operate with a sense of urgency and high ownership, consistently delivering high-quality work.
• Be part of a marketplace domain and report to the Trust and Safety Product Design Director.

About you

• Strong experience designing and shipping web products and mobile native apps
• Proven extensive end-to-end Product Design experience in shipping digital products
• Solid understanding of the design process - discovery to delivery
• Designing with qualitative and quantitative insights
• Preferably experienced in delivering cross-architectural products, where one system impacts another
• Critical design thinker, driven to solve complex problems and able to align teams around problem areas and discovery
• Comfortable with driving iterative strategies to optimise processes and solutions swiftly
• Growth mindset; willingness to learn and openness to feedback
• A strong collaborator with cross-functional peers with good stakeholder management
• Excellent communication skills, including written and spoken English
• Having some technical background is a bonus

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Free access to an office gym
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• On-site canteen serving delicious homemade food at discount prices
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.