Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Communication @ 6
API @ 3
LLM @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities — AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time.
Responsibilities
- Own a focused product area within the Admin Console, helping define how admins understand deployment health, investigate issues, and take action with confidence.
- Work closely with engineering and design to turn ambiguous admin pain points into clear product requirements, user flows, and shipped improvements.
- Talk to customers and internal teams to identify where admins get stuck today, then translate those insights into product bets that make Glean easier to operate and more self-serve.
Requirements / About you
- Curious about complex systems and excited by products that help administrators and end users succeed at scale.
- Strong product judgment, clear communication, and a structured approach to breaking down ambiguous problems.
- Enjoy working cross-functionally, learning quickly, and balancing customer empathy with business and technical constraints.
Location & Work Model
- This role is hybrid (4 days a week in our Mountain View office).
Compensation & Benefits
- The standard base range for this position is $60 hourly. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
AI-First Mindset
- AI fluency is core to how Glean works. As part of the interview process, candidates complete a brief AI-focused exercise or discussion to demonstrate how they think about, design, and use AI to drive impact in the role.
Additional Notes
- Glean emphasizes diversity and inclusion and provides a Global Data Privacy Notice for job candidates. US applicants are subject to arbitration as outlined in the Applicant Arbitration Agreement.