Product Manager, Core Experience

Details

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. Glean’s Enterprise Graph and Personal Knowledge Graph map relationships between people, content, and activity to deliver deeply personalized, context-aware responses. The company serves customers across 50+ industries and 1,000+ employees in more than 25 countries.

Responsibilities

• Define and drive product strategy and roadmap for Core Experience, translating company vision into product bets and execution plans informed by customer needs, usage data, and market signals.
• Own end-to-end quality of core surfaces: Homepage, Mobile, Desktop, Browser Extension, SDK, app shell, navigation, notifications, and settings to deliver a single, consistent, consumer-grade product journey.
• Partner closely with Search and Chat teams to influence their roadmaps and ensure seamless integration across the end-to-end user journey.
• Spend significant time with users, customers, and internal stakeholders to identify friction and retention issues.
• Drive growth, engagement, virality, collaboration, and session depth; partner with growth and data teams on activation, onboarding, and retention.
• Champion rapid experimentation using A/B tests, instrumentation, and qualitative research to make data-driven product decisions.
• Collaborate with engineering, design, and data teams to turn ambiguous concepts into well-scoped products with clear user flows, interaction patterns, and measurable outcomes.
• Balance long-term platform opportunities with urgent user pain points and strategic customer asks.
• Work with go-to-market, solutions, support, and forward-deployed teams to ensure product strategy reflects enterprise realities.
• Specify concrete workflows, UI behavior, performance expectations, and adoption paths to raise the bar on product craft.

Requirements

• 8+ years of product management experience with a track record of owning and shipping meaningful product areas in B2B SaaS, enterprise software, AI products, consumer products, or high-engagement workflow platforms.
• Strong product sense for translating complex, ambiguous problems into polished product experiences and the ability to move between strategy and detailed execution.
• Deep interest in AI and software; excited to shape consumer-grade experiences that combine search, chat, context, and proactive intelligence.
• Proven experience driving growth, engagement, and retention through experimentation, instrumentation, and data-driven iteration.
• Outstanding cross-functional partnership and influencing skills to align adjacent teams into a cohesive user experience.
• Strong technical fluency and comfort partnering with engineering and data teams on systems involving retrieval, ranking, client infrastructure, and intelligence layers across web, desktop, mobile, and SDK surfaces.
• Ability to demonstrate granular product thinking (detailed workflows, interaction models, sequencing of capabilities for adoption).
• Comfortable operating in ambiguous spaces and able to create clarity, momentum, and alignment.
• Excellent written and verbal communication skills and a growth mindset.
• Proven track record of ownership, initiative, and delivering results.

Location

This role is hybrid: 4 days a week in the San Francisco office.

Compensation & Benefits

• Standard base salary range: $200,000 - $300,000 annually. Compensation will be determined by location, level, knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
• Benefits include Medical, Vision, and Dental coverage, generous time-off policy, 401(k) plan contributions, a home office improvement stipend, annual education and wellness stipends, regular company events, and daily lunches.

AI-First Mindset at Glean

AI fluency is core to how Glean works. As part of the interview process, candidates will complete a brief AI-focused exercise or discussion to demonstrate how they think about, design, and use AI to drive impact in the role.

Global Data Privacy Notice

Depending on your location, GDPR, CCPA, or other privacy laws may regulate how candidate data is managed. The full notice is available in Glean's Privacy Policy. US applicants are subject to arbitration of disputes as outlined in the Applicant Arbitration Agreement.