Program Manager, EMEA Corporate Operations

Details

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe makes it easy for any developer to access and manage the capabilities of the financial system including global payments, banking, and other innovative financial services. We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

What you’ll do

As a program manager on the Global Corporate Operations team, you’ll be responsible for creating and running processes that help us coordinate and execute on a global scale. You’ll work closely with enterprise risk and compliance leadership as well as first line operations teams across Stripe to deliver strategic projects and programs. The successful program manager may have experience leading large-scale projects spanning operations in a regulated environment. The primary focus of this role will be to continue to build the EMEA Corporate Operations regulatory programs, with the immediate focus on delivering EMEA third party risk regulations.

The successful candidate should be able to distil complexity into clarity, and drive impact and velocity across teams. They are curious, driven, focused, and detail-oriented, able to influence without authority, relentless in driving to closure, and able to build strong relationships. They thrive in a fast-paced, ambiguous environment. They are strategic, able to see the big picture and business context, and able to find creative solutions as a result.

Responsibilities

• Lead the Outsourcing program in EMEA; maintaining the overarching framework, strategy and direction.
• Manage the program deliverables, including oversight of Stripe Delivery Centre (“SDC”) Corporate Operations output to ensure compliance with regulatory obligations in EMEA.
• Support the strategic build out of a Global Outsourcing program, sharing best practices and leveraging the high standard as set by the EMEA program.
• Maintain existing outsourcing governance and framework, identify opportunities for improvement and implement continuous enhancements to the program.
• Work closely with 2nd line of defence partners within Enterprise Risk Management and Compliance to ensure adequate oversight processes are in place.
• Oversight of the EMEA Operational Resilience program aligned to the regional regulatory requirements.
• Project management of ad hoc requests originating from internal audit, assurance, external audits and regulators, where cross functional input is required.
• Own and present deliverables for regulated legal entity Boards of Directors across the EMEA region.
• Facilitate project retrospectives to collect feedback to draw out lessons learned and document best practices.
• Track projects, timelines and commitments on projects and deliverables.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Experience in leading the delivery of regulatory programs in a financial services environment.
• Understanding of compliance and regulatory (payments) obligations including Third Party, Outsourcing and Operational Resilience.
• Demonstrated experience in complex cross-company projects and maintaining scalable programs.
• The ability to quickly understand complex problems and exercise excellent judgement in helping find a well-balanced solution.
• A hands-on approach to building and delivering against regulatory requirements, with a strong commitment to ensuring compliance and operational excellence for Stripe.
• The ability to work efficiently and independently in a fast-paced, high-volume environment.
• The ability to work cross-functionally with internal stakeholders.
• An effective and relatable “culture of compliance” mentality.

Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual salary range for this role in the primary location is £95,400 - £143,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.