Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 5
Security @ 3
Software Development @ 3
CI/CD @ 2
Communication @ 6
Audit @ 3
Compliance @ 3
Cloud Computing @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is a high-performance, handbook-first company where team members collaborate asynchronously and share reusable examples and best practices.
Responsibilities
- Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops.
- Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments.
- Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.
- Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process to ensure smooth deployment and adoption.
- Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations.
- Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging.
- Maintain and expand expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners.
- Run Value Stream Assessments with support from senior Solutions Architects to identify opportunities for customers to improve their software delivery with GitLab.
Requirements
- Active TS/SCI clearance with polygraph and ability to meet all applicable government eligibility requirements as a United States Person.
- Residing in the Washington, D.C. area and ability to travel for onsite engagement with public sector customers, based on business and customer needs.
- Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design.
- Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation.
- Experience with cloud computing platforms and related technologies in regulated or security-conscious environments.
- Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options.
- Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams.
- Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.
About the team
The Public Sector Solutions Architect role is part of GitLab's Solutions Architect team, a group of trusted technical advisors who help government customers understand, evaluate, and adopt the GitLab DevSecOps platform. You'll work closely with account teams, Customer Success, and Product to support public sector organizations, with a particular focus on agencies that require TS/SCI with polygraph. The team is distributed and collaborates asynchronously across time zones using GitLab and handbook-first practices.
Compensation
United States Salary Range: $102,900 - $220,500 USD (base salary range for residents of the United States only). The base salary range does not include any bonuses, equity, or benefits.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note: GitLab welcomes applicants with varying levels of experience and encourages candidates from underrepresented groups to apply.