Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 4
Software Development @ 4
Docker @ 3
Grafana @ 4
Kubernetes @ 3
Linux @ 3
Prometheus @ 7
IaC @ 3
Terraform @ 3
GCP @ 3
Datadog @ 7
Leadership @ 4
AWS @ 3
Azure @ 3
Communication @ 4
SRE @ 6
Microservices @ 3
Product Management @ 4
Debugging @ 4
Splunk @ 7
Observability @ 4
AI @ 4
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Grafana Labs is the company behind the open observability cloud. Grafana Cloud is a fully managed observability platform used by millions and thousands of customers. We are a 100% remote company with a global team and an open-source culture.
The Opportunity
The Field Engineering team partners closely with Presales Solution Engineering, Product, and Marketing to provide tools, collateral, enablement, and subject-matter expertise that help Solution Engineers scale. The team maintains backend systems, creates content, and provides deep product knowledge so SEs can focus on customer engagement, community building, and adoption.
Responsibilities
- Anticipate the needs of the Solutions Engineering team.
- Design, develop, and deliver technical presentations and white papers.
- Create and deliver training materials, product demonstrations, and product workshops internally, to customers, and to the community.
- Partner with Product Management, Marketing, Engineering, and Customer Experience to support customer engagements.
- Become a subject-matter expert on one or more products to assist the field with deep-dive technical meetings, strategic POVs, blogs, webinars, and more.
Requirements
- 5+ years of technical experience in roles such as SRE, Developer, Architect, and/or presales Solution Architect.
- Deep understanding of at least two to three technologies in the observability space (examples given: Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog).
- Experience planning and executing a corporate observability strategy.
- Comfortable with at least one modern programming language.
- Understanding of the modern software development lifecycle, including debugging and investigation.
- Working familiarity with Linux and common Linux tools.
- Ability to architect modern applications on a primary cloud provider (AWS, Azure, or GCP), including use of IAC tools such as Terraform; familiarity with technologies such as Kubernetes, Docker, Serverless, Microservices and trade-offs between build vs buy.
- Experience building and delivering technical content for technical audiences (workshops, demos, decks, webinars, videos).
Compensation & Rewards
- Germany annual OTE compensation range: 120000 - 145000 EUR.
- Roles include Restricted Stock Units (RSUs).
- Actual compensation may vary by level, experience, and skillset; country-specific ranges apply.
Why You’ll Thrive at Grafana Labs
- 100% remote, global culture with collaboration across countries.
- High-growth environment with transparent communication and innovation-driven teams.
- In-person onboarding and a global annual leave policy (30 days per annum; includes 3 Grafana Shutdown Days).
- Career growth pathways, approachable leadership, and an open-source community-driven culture.
Equal Opportunity & Other Notes
- Grafana Labs is an equal opportunity employer and may use AI tools in its recruitment process. For privacy details, see the company's applicant privacy policy.