Senior Fullstack Engineer, CRM Engineering

Details

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The CRM Engineering team is responsible for the platform that manages interactions with our community and enabling richer engagements and personalized community experiences.

The Difference You Will Make:

As a Senior Fullstack Engineer on the CRM Engineering team you will work on both the backend and frontend components of the CRM platform.

A Typical Day:

• Developing Features Across the Stack: Enhance and maintain functionalities in the CRM system to support personalized interactions with hosts, guests, and stakeholders.
• Integration of Technologies: Ensure seamless integration of tools like Salesforce, Sprinklr, Vlocity, as well as proprietary solutions such as salesforce-gateway, webfusion, and durabeen.
• Collaboration with Cross-Functional Teams: Work closely with teams like Product Managers and Quality Engineers to align their contributions with Airbnb's engagement goals.
• Problem-Solving Across the Stack: Resolve issues spanning server-side logic to user interface design to ensure smooth CRM workflows and address technical challenges.
• Quality Control and Testing: Contribute to maintaining high-quality standards by performing end-to-end testing and debugging CRM functionalities across the stack.

Your Expertise:

• 5+ years of fullstack software development experience, with a focus on building internal tools or data-related applications.
• Strong proficiency in at least one major backend programming language (e.g., Java, Kotlin, Scala, Python) and experience with modern frontend frameworks (e.g., React, Angular, Vue.js).
• Proven track record of delivering end-to-end products in a collaborative environment, from ideation and planning to implementation and launch.
• Experience with architectural patterns of large-scale web applications, including well-designed APIs, high-volume data pipelines, and efficient algorithms.
• Demonstrated ability to make data-driven decisions, articulate technical trade-offs, and communicate effectively with cross-functional partners.
• Passion for creating intuitive user experiences and a keen interest in data systems and analytics.
• Bachelor's degree in Computer Science or related field, or equivalent practical experience.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.