Senior Lead Program Manager, Design

Details

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

Design Operations enables Airbnb’s Design group to run effectively to make products that are usable, lovable, and scalable for our users. Partnering closely with Design, Product Management, Engineering, and business leaders, we drive Airbnb’s priorities through seamless day-to-day operations and strong stakeholder alignment, with an eye towards scale and efficiency.

The Difference You Will Make

As a Senior Lead Design Program Manager (DPM), you will partner with our Design Managers and/or Directors and cross-functional leaders to drive delivery of quarterly and annual roadmap objectives and ensure that what we promise in our roadmap is what we deliver in our product. You will drive tight alignment of activities across teams through cross-functional planning, strong communication, and rigorous program management.

Responsibilities

• Drive consistency and harmony in design team operating rhythm, including communication structures, project templates, leadership cadence, and resource utilization.
• Initiate and run internal initiatives that significantly improve the Design org’s operations and cross-functional ways of working.
• Optimize interaction models between Product Marketing, Engineering, Design, Creative, and Marketing, influencing cross-functionally to identify opportunity, unlock productivity, and accelerate execution.
• Drive continuous improvement leveraging lessons learned from teams to celebrate successes as well as identify ways to improve.
• Identify and predict obstacles, collisions, and risk to projects across multiple teams and seek solutions to eliminate them.
• Inspire, develop, and challenge Airbnb's Design Program Management team, modeling excellence.
• Build a following: attract and nurture the best talent.

Requirements

• BA/BS with 15+ years Consulting, Program Management, Product Management, Project Management or relevant experience.
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive multiple initiatives over the finish-line.
• Track record of managing and shipping impactful design initiatives in a large digital product org.
• Long-term strategic thinking balanced with near-term execution skills. Distinctive problem-solving skills.
• Proven ability to build strong relationships and influence business leaders.
• Demonstrable leadership skills and experience in mediation, negotiation, and conflict resolution.
• Demonstrated track record successfully managing ambitious and operationally complex projects with cross-functional teams.
• Experience in structuring and implementing initiatives at scale with design and product teams.
• Background in establishing systems: experience developing process where little exists, and demonstrated flexibility to get things done.
• Passionate and enthusiastic about organizational excellence and attention to detail.
• Thrives in ambiguity in a fast-paced, hyper-growth organization.
• Ability to effectively structure and delegate work, while creating career growth opportunities for others.
• Deep knowledge of and appreciation for the Product Design process.
• Experience with or understanding of cross-functional (Design, Product Management, Product Marketing, Engineering) product-driven organizations or digital agency.

Your Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb, Inc. can employ in states where we have registered entities. Currently, employees cannot be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware, and Rhode Island. This list is continuously evolving and being updated.

Benefits

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.