Senior Manager, Technical Program Management (Guest & Host Technology)

Details

Airbnb's Guest & Host Engineering and Data Science organization builds platforms and features that improve end-to-end Guest and Host experiences. This role partners across product, design, operations and finance to deliver features, scale processes, and grow a high-performing TPM organization.

Responsibilities

• Develop and lead a team of Technical Program Managers (TPMs), providing continual feedback, coaching, and career growth for direct reports.
• Scale team impact by favoring automation and leveraging AI to minimize manual work, set realistic goals with stakeholders, and up-level TPM skills.
• Identify and drive process improvements to improve the quality of engineering deliverables and enable efficient tracking of deliverables across the product lifecycle.
• Work with Design, Finance, Operations and PMO peers to improve collaboration between Engineering/TPM and partner functions; spearhead and oversee process improvements until adoption.
• Act as the communication lead for the Guest & Host Tech engineering community for bi-annual product releases, collaborating with PMO, Design, QA release leaders on program-level updates, risks, and ambiguities.
• Collaborate with TPM manager peers and cross-functional partners to align on strategies, roadmaps, prioritization and trade-offs.
• Provide executional guidance and support: simplify technically complex problems, unblock teams, identify risks and opportunities.
• Partner with peers leading other TPM teams to strengthen the craft and, as needed, manage large, complex, strategic programs hands-on.

Requirements

• 13+ years in a technical program management function, with at least 5 years leading a team of TPMs and creating an inclusive, sustainable culture.
• 5+ years leading a TPM team that collaborates with Product and Design on customer-facing features (ideally leveraging AI capabilities in the product).
• Experience using AI to automate manual processes to improve team productivity.
• Proven track record of instilling or maintaining a culture of data-driven decision making.
• Experience with iterative development or optimizing product development lifecycles to support a rapid build-test-learn operating model.
• Extensive experience and success with change management and process engineering to improve efficiencies within engineering and partner functions.
• Proven ability to navigate organizational or process ambiguity and influence cross-functional teams to achieve outcomes.
• Self-motivated, curious, proactive, nimble, and effective in dynamic environments where priorities shift.
• Highly organized with impeccable communication skills.
• Experience growing a TPM function within a startup environment is appreciated but not required.

Location

• US - Remote Eligible. Candidate must live in a state where Airbnb, Inc. has a registered entity. Role may include occasional work at an Airbnb office or attendance at offsites as agreed with manager.

Inclusion & Accessibility

• Airbnb encourages applicants from diverse backgrounds and provides a disability inclusive application and interview process. Reasonable accommodation requests can be sent to [email protected].

Compensation

• Base pay range: $232,000—$282,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.