Senior Manager, Technical Program Management (Payments)

Details

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven TPM leader to the team. A person in this role will partner with our Payments organization to provide a cohesive set of technology offerings that enable everything related to moving money in Airbnb’s global marketplace - moving billions of dollars, in 191 countries, across 75 currencies, through a complex ecosystem of payments partners. Within Payments Tech, we have Payments Platform, Compliance & Operations, Payments Engineering Services, and Payments Data Engineering. These programs work together to deliver reliable systems that allow guests and Hosts to make and receive payments with clarity and ease. As our payments platform grows we’ll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts.

The Difference You Will Make:

This role is deeply cross-organization, as projects will span across a wide surface area, and building positive relationships across a multitude of technical teams will be essential to the success of this leader. We are looking for candidates who share our passion for tackling complexity head-on while supporting and growing a world class team of Technical Program Managers. In addition to helping their team deliver predictable, consistent program execution, this leader should have a strong sense of ownership and ability to think and work strategically with a variety of stakeholders.

A Typical Day:

• Collaborate with leaders across the organization to manage and continuously optimize delivery activities and processes. Create alignment on strategies and roadmaps, and ensure effective prioritization / trade-offs against overall strategy and organizational constraints.
• Maintain a portfolio view of programs and ensure senior leadership has sufficient visibility into execution status, issues, and decisions to ensure continued alignment.
• Partner with cross-functional leaders to proactively understand their needs and opportunities for your team; offer a strategic perspective, sound judgment, and attention to detail to aid in achieving practical business impact.
• Build and maintain a high-performance culture- you will be responsible for developing a team of TPMs, providing continual feedback, coaching and career growth for direct reports.
• Help scale your team's impact by favoring automation over manual work, setting realistic goals and expectations with stakeholders, and up-leveling TPM skills.
• Provide executional guidance and support for your team’s projects by helping simplify the technically complex, unblocking teams, identifying risks and opportunities.
• Partner with your peers leading other TPM teams to strengthen the craft.
• As needed, hands on management of large, complex, strategic programs.

Your Expertise:

• 13+ years of experience with building and managing a team of Technical Program Managers with some of those years in the payments technology domain.
• Strong technical program management background, with demonstrated experience leading large projects across multiple software teams.
• Experience leading and mentoring a team of TPMs, creating a culture of inclusiveness and sustainability.
• Organizational leadership, with an ability to collaborate with and influence teams across boundaries.
• Self-motivated, curious, proactive with a proven ability to adapt well and work with teams having different operating cadences.
• Experience working in a highly cross-functional environment where communication with multiple groups is imperative.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.

Benefits:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.