Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 4
Grafana @ 4
Kubernetes @ 4
Distributed Systems @ 4
Leadership @ 4
Communication @ 7
SRE @ 4
Product Management @ 7
API @ 4
Observability @ 4
AI @ 4
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe. Grafana Labs helps more than 3,000 companies manage their observability strategies with the Grafana Cloud or self-managed Grafana Enterprise Stack, featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
This is a fully remote position and we're considering candidates in the US EST.
Role overview
As the Senior Product Manager for Infrastructure Observability (Infra O11y) you’ll be responsible for Grafana Cloud products that span the infrastructure suite: Kubernetes Monitoring and Cloud Provider Observability. Infra O11y provides customers the ability to monitor core services across small self-serve to large enterprise customers. You will help define the vision and ensure long-term success of Infra O11y, work with engineering partners to fine-tune product strategy, and balance net-new initiatives (like Host Monitoring) with maintaining a strong roadmap and customer satisfaction for mature products.
Your role will require heavy customer discovery, understanding user needs, and building consensus and alignment across several Engineering groups and many stakeholders. You will also work on GTM activities including competitive analysis, sales enablement, pricing and packaging decisions, and integration touchpoints across Grafana Cloud (for example Grafana Cloud Knowledge Graph and Grafana Assistant) to create a seamless monitoring experience.
Responsibilities
- Transform ideas and feedback into a product vision and roadmap
- Empathize with customer problems to collect user needs, requirements, and pain points
- Curate and represent user feedback to Engineering, providing evidence for tradeoffs and priorities
- Work closely with Product Marketing to enable GTM on product differentiation, including presentations, documentation, website content, datasheets, and whitepapers
- Make decisions about go-to-market strategies, pricing, packaging, licensing, and tiering
Requirements
- BS/BA in Computer Science, a related field, or equivalent work experience
- 7+ years of experience in Product Management
- 5+ years of experience in a B2B SaaS product
- Experience using or building developer-facing tools, APIs, or platform services
- Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
- Experience driving adoption of shared services or platform capabilities across multiple product teams
- Experience working with Engineering and Design teams to build products and features with good UX in a fast-paced environment
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points
- Experience with open source software and/or commercial open source companies
- Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
- Proficient with infrastructure concepts and components like Kubernetes, Cloud Service Providers, and VMs
- Experience with AI tools
Compensation
In the United States, the base compensation range for this role is $162,275 - $194,730. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All roles include Restricted Stock Units (RSUs).
Why You’ll Thrive at Grafana Labs
- 100% Remote, Global Culture
- Scaling Organization with meaningful work
- Transparent Communication and approachable leadership
- Innovation-driven with empowered teams and career growth pathways
- In-person onboarding and 30 days annual leave (with 3 reserved for Grafana Shutdown Days)
Equal Opportunity Employer
Grafana Labs will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other characteristics. The recruitment process may utilize AI tools to assist in matching CVs to job postings. For privacy details see the applicant privacy policy.