Senior Product Manager, Infrastructure Observability
Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 4
Grafana @ 4
Kubernetes @ 4
Distributed Systems @ 4
Leadership @ 4
Communication @ 6
SRE @ 4
Product Management @ 7
API @ 4
Observability @ 4
AI @ 4
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Grafana Labs is a remote-first, open-source company with a global user base and commercial products (Grafana Cloud and Grafana Enterprise Stack) built around scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
This is a fully remote position; Grafana Labs is considering candidates in Spain for this role.
Role overview
As a Product Manager at Grafana Labs you will develop a vision and strategy for your product domain, own the product roadmap and collateral, conduct market research, and collaborate with leadership and cross-functional teams. You will be the primary advocate and expert for Infrastructure Observability (Infra O11y), focused on Kubernetes Monitoring and Cloud Provider Observability and responsible for defining vision, long-term success, and new initiatives (e.g., Host Monitoring). The role requires heavy customer discovery, aligning multiple engineering groups and stakeholders, and collaborating on GTM activities including pricing and packaging.
Responsibilities
- Transform ideas and feedback into a product vision and roadmap
- Conduct customer discovery to collect user needs, requirements, and pain points
- Curate and represent user feedback to Engineering and provide evidence to support tradeoffs and priorities
- Work closely with Product Marketing (PMM) to enable GTM: presentations, documentation, website content, datasheets, and whitepapers
- Make decisions about go-to-market strategies, pricing, packaging, licensing, and tiering
- Chart the path for new product initiatives while maintaining roadmap and customer satisfaction for mature products
- Ensure integrations and seamless experience across Grafana Cloud offerings (for example, with Grafana Cloud Knowledge Graph and Grafana Assistant)
Requirements
- BS/BA in Computer Science, a related field, or equivalent work experience
- 7+ years of experience in Product Management
- 5+ years of experience in B2B SaaS products
- Experience using or building developer-facing tools, APIs, or platform services
- Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
- Experience driving adoption of shared services or platform capabilities across multiple product teams
- Experience working with Engineering and Design teams to build products with strong UX in a fast-paced environment
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus points
- Experience with open source software and/or commercial open source companies
- Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
- Proficiency with infrastructure concepts and components such as Kubernetes, Cloud Service Providers, and VMs
- Experience with AI tools
Compensation
In Spain, the base compensation range for this role is EUR 82,988 - 99,586. All roles include Restricted Stock Units (RSUs). Compensation ranges are country specific; candidates applying from other locations will have market-specific pay ranges discussed by the recruiter.
Why you’ll thrive / Benefits
- 100% remote, global culture
- Scaling organization with opportunities for meaningful work
- Transparent communication and approachable leadership
- Open-source roots and empowered teams
- In-person onboarding
- Global annual leave policy of 30 days per annum (3 days reserved for Grafana Shutdown Days). Local legislation will be complied with where applicable.
Equal opportunity & privacy
Grafana Labs is an equal opportunity employer. The company may utilize AI tools in its recruitment process to assist in matching CVs to job postings. For details on personal data use, see the company privacy policy.