Senior Regulatory Operations Manager

Details

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

As our community grows, we work closely with local governments around the world to craft progressive and fair rules for home sharing that enable people to continue to share their homes responsibly.

The Cities team is a cross-functional product team that supports guests, hosts, and local governments to ensure successful global compliance with local regulations while scalably sustaining company growth.

The Difference You Will Make

You will help scale regulatory compliance strategies and programs for jurisdictions facing new home sharing rules around the world, presenting to cross-functional peers and leadership alike. You will be the accountable owner for compliance programs, aligning strategy and execution across disparate stakeholders. You will focus on scale, testing, and iterating to increase team capacity while keeping stakeholders aligned.

Responsibilities

• Lead the development and execution of successfully scaled programs across discrete compliance verticals, communicating program outcomes to leadership across Cities, Policy, Legal, and regional teams.
• Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation.
• Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Operations, Policy and Legal to align roadmaps, and drive successful execution with measurable impact.
• Lead product assurance leveraging an eye for detail while keeping a global mindset.
• Support strategic projects to drive efficiency and effectiveness for the Operations team.

Requirements

• 8+ years of work experience in operations, management consulting, and/or project management in a dynamic entrepreneurial environment.
• Hands-on approach with a strong sense of urgency and the ability to adapt priorities quickly to achieve project goals.
• Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy.
• Strong analytical skills; ability to create and use data to understand problems, communicate opportunities, and make informed decisions. (SQL knowledge is a plus.)
• Ability to make decisions balancing short-term gains with long-term strategic positioning.
• Excellent organizational skills, attention to detail, and quality.
• Excellent written and verbal communication skills and presentation skills.
• Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change.

Your Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. While Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. If your position is employed by another Airbnb entity, your recruiter will inform you which states you are eligible to work from.

Our Commitment to Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement. All qualified individuals are encouraged to apply. We strive to provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation to submit an application, please contact [email protected] with your full name, the role you’re applying for, and the accommodation necessary.

How We'll Take Care of You

The actual base pay is dependent upon factors such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$139,000—$163,000 USD

Offices

United States