Senior Software Engineer Community Support Engineering

Details

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Responsibilities

• Work in a highly dynamic environment by collaborating with a cross-functional team
• Come up with creative solutions using skills including Service Oriented Architecture, real-time system, anti-fraud and payments technologies
• Lead the team to design and complete major technology transformations and drive cross-team collaboration
• Mentor and grow other engineers in the team

Requirements

• 5+ years of industry experience with a BS/Masters or 2+ years with a PhD
• BS in Computer Science or equivalent work-related experience
• Proficient in any of the following programming languages: C/C++, Java, C#, Python/Django, Ruby/Ruby on Rails
• Experience with scaling and maintaining high-traffic production systems, including well-designed APIs, high volume data pipelines, efficient algorithms
• Strong problem-solving skills with ability to evaluate technical approaches and tradeoffs
• Effective communication skills for verbal and written stakeholder interaction
• Strong project scoping and project management skills
• Ability to mentor and develop other engineers

Benefits

• Base pay range from $180,000 to $220,000 USD
• Eligibility for bonus, equity, benefits, and Employee Travel Credits
• Remote eligible within the United States (must live in a state where Airbnb has a registered entity)
• Occasional office or offsite work as agreed with manager

Additional Information

The CS Money team at Airbnb focuses on revolutionizing financial transactions within the community support platform to ensure secure, efficient, and user-friendly money flow between guests, hosts, and third parties. The team aims to create a unified transaction management platform that enhances security and accessibility, simplifies processes with automation, facilitates seamless product integration, establishes robust spending controls, and leverages automation and intelligence for optimized financial decisions.