Senior Software QA Engineer

at Nvidia

📍 Pune, India

$80,000-120,000 per year

SENIOR
✅ On-site

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

Ansible @ 4 Python @ 4 Java @ 4 Communication @ 4 JavaScript @ 4 Debugging @ 7 Customer Support @ 4

Details

We are seeking energetic, hardworking Software Quality Assurance Engineers to join our Customer Support Team and provide world-class support. Strong Windows OS knowledge and in-depth experience with various PC hardware and debugging technologies. The selected person will work closely with our customers, developers, PMs, and internal teams on existing and upcoming NVIDIA products, new features, and technologies.

Responsibilities

  • Work with software developers, program managers, and customers to investigate reported issues, assist in root cause determination, and verify reported defects are fixed.
  • Replicate Customer / End user reported issues.
  • The candidate will be working on the latest NVIDIA products and technologies and provide software technical support to our customers and partners.
  • Focus will be to analyze and reproduce issues reported by OEMs, customers, and partners.
  • Additional responsibilities include testing NVIDIA products on customer-specific platforms to ensure compatibility and provide timely communication to cross-functional groups.
  • Help triage, isolate, and resolve reported problems.
  • Develop and implement software tools that improve productivity.

Requirements

  • Bachelor or Master degree in Computer Science, Electronics, Software Engineering, or equivalent degree.
  • 5+ years’ experience with 2+ years customer support or software-hardware testing experience required.
  • Experience troubleshooting and resolving hardware or software issues a must.
  • Deep understanding of the Windows OS.
  • Extensive scripting using Python required.
  • Deep knowledge of PC architecture, supercomputers, and computer clusters.
  • Must have extensive experience building, configuring, and troubleshooting PCs or laptop systems.
  • Experience with debugging tools, memory dump analysis, and remote debug.
  • Strong analytical & problem-solving skills, excellent interpersonal skills, and should be able to handle multiple projects independently.
  • Strong interest in or knowledge of CUDA, OpenCL, and AI.
  • Good written and verbal communication skills are essential.
  • The candidate should be willing to work flexible hours.

Ways to stand out from the crowd

  • Strong interest and knowledge of Generative AI and various LLMs.
  • Automation experience using C/C++, Ansible, Java, JavaScript.
  • Familiarity working with NVIDIA GPU hardware is a strong plus, as well as prior experience in PC Game Testing will be an added advantage.