Senior Solution Engineer, Networking

at Nvidia

📍 Santa Clara, United States

$132,000-258,800 per year

SENIOR
✅ On-site

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

Software Development @ 4 Linux @ 4 Communication @ 4 Networking @ 4 Debugging @ 4 API @ 4

Details

We are seeking an experienced software engineer who will bridge the gap between the NVIDIA Enterprise Experience (NVEX) support team and the various Software Development groups. We are looking for a highly technical candidate who can both triage sophisticated customer hardware and network issues as well as develop key software improvements and tools for NVIDIA's Ethernet switch systems. The candidate must have a confirmed grasp of in-field, production network operations and experience in root-causing customer-found issues down to the source code level. Breadth of experience is key in network operating systems (NOS), Linux kernel drivers and internals, network switch hardware, modern control plane protocols, and infrastructure management technologies. IPC, race conditions, finite state machines, event processing loops, queue management, network traffic and flow analysis, and software design gaps will be common areas of focus.

Responsibilities

  • Take ownership and drive escalated customer issues with NVIDIA solution deployments from inception to resolution, focusing on the SONiC network operating system running on NVIDIA hardware.
  • Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with NVIDIA solutions.
  • Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings.
  • Bring independent analysis, communication, and problem-solving to customer experience.
  • Collaborate with engineering to document, recreate and solve issues.
  • Author and incorporate technical solutions into our knowledge base.

Requirements

  • BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
  • At least 5 years experience developing with C for network equipment or infrastructure.
  • At least 5 years experience providing direct customer-facing support or within the support escalation path.
  • Experience with the SONiC network operating system.
  • Expertise in Linux and Unix-type OSes at the driver, system, and user-space layers running on enterprise network equipment.
  • Proven ability to deeply analyze and develop Layer 1 / IP / Layer 2 switching / Layer 3 routing networking protocols (ARP, STP, LACP, MLAG, IGMP, PIM, BGP, OSPF).
  • Experience analyzing and debugging low level software components including network drivers, switch ASIC control software, and platform APIs.
  • Excellent communication, verbal and written English skills.
  • Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented.

Benefits

  • Base salary range is 132,000 USD - 258,750 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.