Senior Solution Engineer, Vgpu and Omniverse

at Nvidia

📍 Santa Clara, United States

$132,000-258,800 per year

SENIOR
✅ On-site

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

System Administration @ 4 Linux @ 4 Python @ 6 Azure @ 7 Communication @ 4 Customer Support @ 4

Details

We are looking for an expert software engineer who excels at solving customer problems with virtual GPU (vGPU) and Omniverse products. Do you have experience developing software in virtualized or cloud infrastructure? We need someone who will bridge the gap between the NVIDIA Enterprise Experience (NVEX) support team and the product development groups. An ideal candidate is highly technical who can both solve sophisticated graphical workloads as well as develop key software improvements and tools for NVIDIA vGPU and Omniverse products.

Responsibilities

  • Provide direct support to our NVIDIA Enterprise customers and work to answer questions, reproduce, resolve, or bring up customer issues to engineering
  • Triage customer issues involving NVIDIA vGPU and Omniverse products
  • Take ownership and drive critical customer issues to resolution, collaborating with engineering to document, recreate, and tackle issues
  • Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including vGPU, Omniverse, and AI Enterprise technologies
  • Occasional work on weekends and holidays to support customers

Requirements

  • BS in Computer Science, Electrical Engineering, Computer Engineering, related field, or equivalent experience
  • 6+ years experience developing with C/C++
  • Proficient in Python programming with the ability to develop scripts and build custom tools
  • 6+ years demonstrated ability within the customer support escalation path, or providing direct customer-facing support
  • Experienced in Microsoft Windows OS and Linux system administration
  • Deep Linux OS knowledge and hands-on triage, and very comfortable working in various other hypervisor environments such as VMware, Citrix, Linux with KVM, Microsoft Windows Server, and Azure Stack HCI
  • Deep understanding of VDI solutions
  • Excellent communication, verbal and written English skills

Benefits

  • You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.