Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Customer Acquisition @ 4
Marketing @ 4
Security @ 4
Software Development @ 4
CI/CD @ 6
Hiring @ 4
Communication @ 4
Product Management @ 4
Compliance @ 4
Cloud Computing @ 4
AI @ 4
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. The team embraces AI as a core productivity multiplier, and all team members are expected to incorporate AI into their daily workflows.
This role is remote within the United States with a focus on financial services customers in the New York area. The base salary range for residents of the United States is $154,200 - $231,300 USD.
Responsibilities
- Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform addresses technical, regulatory, and business needs of financial services customers across the full software lifecycle.
- Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and support for technical components of tenders, audits, and value stream assessments.
- Collaborate with Account Executives and regional sales teams to shape and execute account strategies for new customer acquisition and expansion in financial services.
- Build and deepen relationships with technical practitioners and business stakeholders at financial services organizations to guide digital transformation and create GitLab advocates.
- Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices in the context of financial services risk, governance, and compliance expectations.
- Serve as the voice of enterprise financial services customers with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights.
- Maintain and extend expertise in GitLab, DevSecOps, AI, and related cloud technologies; create reusable examples, best-practice guidance, and technical collateral tailored to financial services.
- Invest in ongoing learning, mentorship, and knowledge sharing to improve the impact of the Solutions Architect team.
Requirements
- Experience working with customers in technical pre-sales, consulting, or similar roles, guiding organizations through solution design and evaluation.
- Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows.
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms; ability to map platform capabilities to financial services use cases and constraints.
- Practical knowledge of cloud computing concepts and related technologies; ability to discuss deployment, security, and operations options with technical teams.
- Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design/run workshops or value stream assessments.
- Clear technical communication and presentation skills, adaptable for practitioners through to senior business and technical decision makers.
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams (Product, Engineering, Sales, Marketing).
- Motivation to continuously develop professionally, including learning new technologies and deepening GitLab platform expertise.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives. This role focuses on financial services customers in the New York area and reports to a regional Solutions Architect Senior Manager. The team advises on architecture, runs technical evaluations such as proofs of value, guides customers through digital transformation, and collaborates asynchronously across regions with Sales, Product Management, Engineering, and Marketing.
Benefits
- Benefits to support health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Additional notes
- Country hiring guidelines: GitLab hires in many countries and roles are remote, though some roles may have location-based eligibility requirements. The Talent Acquisition team can provide location details during the recruiting process.