Senior Staff Engineer - Users

Details

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Community You Will Join

Airbnb is powered by our Host and Guest communities. Users are the center of the Airbnb platform. The Users & Quality team is responsible for building a holistic ecosystem around users, from individual travelers and hosts to large vacation rental businesses.

Responsibilities

• Build a User entity platform enabling every team to create exceptional user experiences, consolidating user data into a single source of truth.
• Establish user identity workflows, policies, and account management to ensure verified and protected user accounts.
• Develop comprehensive user profiles to personalize guest and host experiences.
• Create a hospitality system synthesizing quality signals like reviews and customer service tickets to understand user reputation.
• Work cross-functionally with product managers and legal to design and deliver high-quality products.
• Lead architecture, prototyping, building, and launching solutions for user product flows and data.
• Provide critical input in team roadmap and technical direction.
• Mentor engineers and promote best practices in user platform development.

Requirements

• 12+ years of full-time experience in software engineering or related fields.
• BS or MS in Computer Science or related field.
• Experienced in designing and building large-scale production systems.
• Technical leadership including project leadership, prototyping, and cross-functional collaboration.
• Strong communication and collaboration skills across teams.
• Full-stack technical capability.
• Experience with service-oriented architecture.
• Proficiency in backend languages such as Java or Kotlin.
• Expertise in storage systems including relational databases, NoSQL, and caching.
• Knowledge in identity and users domain is a plus.

Benefits

• Competitive base pay from $244,000 to $305,000 USD.
• Eligibility for bonus, equity, benefits, and Employee Travel Credits.
• Remote position for U.S.-based candidates residing in states where Airbnb is registered, with occasional office and offsite attendance.
• Commitment to inclusion, diversity, and accessibility in hiring and workplace.