Staff Technical Program Manager, Aircover/Insurance

Details

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Staff Technical Program Manager (TPM) to the Aircover/Insurance team.

In this role, you will lead complex projects and programs spanning multiple services, functions, and teams. You will keep the big picture in focus while diving into the details to solve unique challenges that arise daily. This highly leveraged role is a "force multiplier," driving quality and velocity across cross-functional teams.

As a Staff TPM, you will manage project schedules, identify risks, facilitate trade-off discussions with engineers, and ensure clear communication with stakeholders. You'll also establish repeatable processes to achieve long-term success and operational efficiency.

You excel at bringing clarity to chaos, diving deep into details, and communicating effectively. Your ability to build relationships, inspire through vision, and influence with data will be key to your success.

Responsibilities

• Drive the technical delivery of programs, focusing on system design, engineering trade-offs, and feasibility assessments.
• Collaborate closely with engineering teams to ensure the successful development and implementation of technical solutions.
• Identify and mitigate technical risks that could impact program delivery timelines or quality.
• Understand the underlying technical architecture and contribute to decisions on system design, scalability, and reliability.
• Ensure technical KPIs and SLAs are consistently met for the programs you manage.

Requirements

• 9+ years of experience as a Technical Program Manager, and 9+ years of industry experience in technical program management, engineering, or related fields.
• Proven success working with product engineering teams, focusing on end-user products and experimentation.
• Demonstrated experience partnering with platform engineering teams, with expertise in distributed systems and backend infrastructure.
• Strong understanding of experiment-driven development, scalable backend architectures, and data-driven decision-making.
• Highly analytical with the ability to synthesize complex information into actionable insights.
• Exceptional verbal and written communication skills, with the ability to engage confidently with executives, tailoring content to the right level of detail and strategic context.
• Demonstrated ability to manage complex, cross-functional programs across technical and business teams, resolving ambiguity and driving results.
• Proficiency with task management tools such as Jira, Asana, and Airtable.
• Proven ability to influence and motivate stakeholders across all levels of an organization.
• Experience with regulated technology products, such as digital-native insurance platforms and digital payments is highly desirable.

Benefits

• This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.
• Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future.

Pay Range

• $192,000 — $247,500 USD