Technical Account Manager - ETFs and Mutual Funds

USD 80,000-95,000 per year
MIDDLE
✅ On-site

Used Tools & Technologies

Not specified

Required Skills & Competences

Python @ 3 SQL @ 3 Communication @ 3 Project Management @ 3 Data Pipelines @ 3

Details

Bloomberg runs on data and the Data department is responsible for acquiring and supplying data, news and analytics to clients for their financial data needs. The team collects, analyzes, processes and publishes the data which powers the Bloomberg Terminal. This role focuses on ensuring delivery of quality data for the Mutual Funds and ETP product and on building and maintaining relationships with content partners to set up sustainable data pipelines and improve coverage, completeness, timeliness, and accuracy for funds data.

Responsibilities

  • Manage highest priority accounts with critical content partners
  • Provide outstanding support to content partners to earn trust with their valuable content
  • Learn from content partner interactions to anticipate needs
  • Establish, maintain and improve relationships with fund houses, custodians, administrators, exchanges, and third party content partners
  • Develop and implement technologies/workflows and facilitate efficient onboarding of new data sets
  • Implement data rights and entitlements while understanding downstream impacts
  • Prioritize and manage projects with multiple partners to improve efficiency and ROI
  • Partner with internal Content Relationship Managers to identify themes/challenges and build long-term solutions
  • Own opportunities to improve data products, acquire new content or enhance customer experience
  • Proactively manage campaigns to maintain the quality and reliability of contributed content and support colleagues with campaigns
  • Balance technical and product knowledge to implement solutions for content partners
  • Write detailed, accurate and complete specifications/requirements

Requirements

  • Bachelor's degree or higher in a relevant data, technology or financial field, or equivalent professional experience
  • Minimum of 2 years of relevant experience (external and internal experience)
  • Excellent written and verbal communication skills
  • Proven experience of relationship management
  • Effective project management skills and ability to prioritize tasks
  • Ability to isolate issues and resolve problems logically and identify long-term solutions
  • Ability to adapt in a fast-paced, dynamic environment and work on multidisciplinary teams
  • Drive for continuous improvement

Nice to Have

  • Master's degree or certification such as CFA or CAIA
  • Experience in customer service or client relationship management
  • Experience working with international business groups and clients
  • Knowledge in information technology and statistical analysis or computer programming (for example Excel, SQL, and/or Python)

Compensation

  • Salary Range: 80,000 - 95,000 USD Annual + Benefits + Bonus

Benefits

  • Merit increases and incentive compensation (exempt roles only)
  • Paid holidays and paid time off
  • Medical, dental, vision
  • Short and long term disability benefits
  • 401(k) with match
  • Life insurance and various wellness programs
  • Note: Company does not provide benefits directly to contingent workers/contractors and interns

Location & Application

  • Location: New York
  • Apply link provided in the original posting