Technical Support Engineer, Linux and HPC Admin - DGX Cloud

at Nvidia

📍 Santa Clara, United States

$104,000-195,500 per year

SENIOR
✅ On-site

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

System Administration @ 4 Ceph @ 4 Kubernetes @ 4 Linux @ 4 Spark @ 4 Communication @ 4

Details

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation fueled by great technology—and dynamic people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. NVIDIANS immerse themselves in a diverse, supportive environment that encourages everyone to do their best work. Join the team and see how you can make a lasting impact on the world.

Responsibilities

  • Provide support to our customers for our Linux-based cluster management software product, ensuring customers get the help they require to support their clusters.
  • Collaborate with the development team to get the right information and to raise support tickets to the appropriate development team.
  • Become and serve as a subject-matter expert in any one of a number of areas.
  • Research and development tasks for customers or for internal use by our development team.
  • Work with the latest hardware (e.g. GPUs, FPGAs, AI accelerators, high-speed interconnects such as InfiniBand, Omni Path, and Gig-E) and software technologies such as parallel filesystems (e.g. Lustre, GPFS, BeeGFS, WekaIO), Jupyter, various ML frameworks and tools, Spark, Kubernetes, and Ceph.

Requirements

  • BS degree or equivalent experience in Electrical Engineering or related field.
  • 5 years of relevant, aligned experience, ideally in a customer facing role.
  • Proven research skills and interest in assisting customers to achieve their goals.
  • Experience in a technical customer-facing role.
  • Eagerness to learn and become an authority of our product.
  • Excellent written communication skills with the ability to easily convey complex technical information to consumable summaries.
  • In-depth knowledge of Linux.
  • Familiarity with typical Linux installations and their most common software elements.

Ways to stand out from the crowd

  • Experience with high-performance computing and system administration would be an asset.

The base salary range is 104,000 USD - 195,500 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits.