Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Security @ 3
Google Sheets @ 3
SQL @ 3
Hadoop @ 3
Reporting @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Booking.com BV (the company behind Booking.com™) is looking for a Safety Analyst to support the Trust & Safety Team within the Security Department. The role contributes to front-line defence of Booking.com by protecting people, customers and partners and investigating a broad range of trust and safety topics including sexual or physical violence, discrimination, safety threats, safety hazards and human trafficking. The analyst will investigate serious allegations, mitigate impact on reporting victims and brand reputation, and work closely with business stakeholders.
Responsibilities
- Mitigate immediate trust and safety threats by investigating possible safety incidents and/or performing incident response actions, including collaboration with other support groups within the wider organisation
- Produce insightful and actionable reports
- Conduct quantitative and qualitative investigations, including use of OSINT tools and techniques
- Perform analysis to understand incidents and identify mitigating measures
- Communicate and collaborate with a broad and diverse range of stakeholders across the company
Requirements
- Understanding and domain knowledge of security and safety governance bodies, intel, crisis management, physical security, human rights, trust & safety and risk management (experience in a supportive role)
- Knowledge of Google Suite (Google Sheets, Google Slides, Google Docs) and Excel is a must
- Strong investigative skills and techniques
- SQL / Jupyter / Hadoop skills is a must
- Intermediate ability to analyse and interpret large data sets and present findings to business stakeholders
- Strong decision making ability and self-discipline
- High level of psychological resilience working with sensitive and distressing matters and ability to perform under (time) pressure
- Excellent time management skills and ability to prioritise incoming escalations appropriately
- Self-starter, hands-on and able to work independently; operates with a range of autonomy on multiple complex cases through to solution
- High level of accuracy and strong attention to detail, with interpersonal and analytical skills and emotional intelligence
- Flexible schedule (no 9-5 mentality) to support customers in various locations and time zones
- Legal domain knowledge is a plus
Project details
- Company: Booking.com BV
- Project ID: 12948-1
- Location: Amsterdam, NH, Netherlands
- Hours per week: 40 hrs/week
- Timeline: 6 months (Starts: Jul 6, 2026 — Ends: Jan 5, 2027)
Payrate
- The payrate for independent contractors is 30-70 EUR/hr.