Web Producer, CMS Publishing

Details

Anthropic’s web operations team, part of the Creative Studio, is responsible for how content is built, published, and maintained across anthropic.com and claude.com. This role is a hybrid production and content position focused on editorial precision, web craft, and operational coordination. The Web Producer will partner with content teams to execute content updates, assemble templated pages, triage incoming requests, support launches with QA, and improve the publishing experience across the organization.

Responsibilities

• Build and publish content across CMS platforms, including assembling templated pages and maintaining content collections with accuracy and consistency
• Own the web intake queue: triage requests from partners, set clear expectations on scope and timing, and keep work moving
• Perform thorough QA across staging and production environments before content goes live; catch errors in copy, formatting, links, and rendering
• Support web launches and campaigns by coordinating content publishing across relevant surfaces and flagging risks
• Partner with marketers and content teams to help them work within the web infrastructure — answer questions, provide guidance, and reduce friction
• Develop and maintain documentation and training resources to help partners publish independently
• Collaborate with design engineers and the broader web team to ensure content is implemented correctly and templates are used as intended
• Maintain governance and training around publishing access and guidelines
• Identify patterns in recurring requests or issues and surface opportunities to improve processes

Minimum qualifications

• Hands-on experience publishing and building content in a CMS
• Strong attention to detail and a high quality bar for live content
• Experience coordinating requests or projects across multiple stakeholders with competing priorities
• Clear communicator able to set expectations, provide updates, and explain technical concepts to non-technical partners
• Ability to document processes and create training materials that help others work more independently

Preferred qualifications

• Experience with headless CMS platforms (e.g., Contentful, Sanity) and component-based design systems
• Background in web production, content operations, or digital publishing at a technology company or agency
• Experience building pages using structured templates
• Familiarity with basic HTML/CSS sufficient to identify and communicate rendering issues to engineering and design partners
• Comfort using project management or ticketing tools (Asana, Linear, Jira) to manage and prioritize a request queue
• Understanding of SEO best practices as they apply to content structure, metadata, and page assembly
• Experience contributing to or owning documentation, onboarding resources, or internal knowledge bases

Compensation

Annual Salary: $200,000 - $200,000 USD

Logistics

• Minimum education: Bachelor’s degree or equivalent combination of education, training, and/or experience
• Required field of study: a field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: will correlate with internal job level requirements for the position
• Location-based hybrid policy: staff are expected to be in one of Anthropic's offices at least 25% of the time; some roles may require more time in-office
• Visa sponsorship: Anthropic states they sponsor visas and retain an immigration lawyer to help when an offer is made

Benefits

Anthropic mentions competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and collaborative office space.