Account Director, Digital Native Core
📍 New York City, United States
📍 San Francisco, United States
📍 Seattle, United States
Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 3
Go @ 3
Product Management @ 3
Experimentation @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Responsibilities
- Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
- Support customer accounts from initial engagement to successful deployment, expansion, and through to renewal
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a revenue target and manage revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support recruitment and onboarding of teammates and contribute to company culture
Requirements
- 8+ years selling and renewing platform-as-a-service (PaaS) and/or software-as-a-service (SaaS)
- Experience designing and executing complex deal strategies
- Experience supporting growth at fast-growing, high-performance companies
- Experience working directly with C-level executives
- Ability to communicate technical concepts to customers and internal stakeholders
- Experience gathering, distilling, and processing complex market intelligence (industry, competitor, customer, prospect)
Preferred qualities
- Customer-centric approach and strong relationship-building skills
- Passion or deep curiosity in artificial intelligence and its business applications
- Builder mentality: ability to create systems and processes and execute them with precision
- Comfort with novel and complex problem-solving and experimentation
- Strategic thinker with go-to-market expertise and long-term planning capability
Benefits & compensation
- Base pay range listed: $232K–$290K (varies by location and individualized factors). Total compensation may include equity and performance-related bonus(es).
- Medical, dental, and vision insurance with employer HSA contributions
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO and paid company holidays
- Mental health and wellness support; life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits as eligible
- Relocation support for eligible employees
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities and seek to safely deploy them through our products. We are an equal opportunity employer and provide reasonable accommodations to applicants with disabilities.