Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Security @ 3
Python @ 6
Hiring @ 3
Scoping @ 3
Communication @ 3
JavaScript @ 6
API @ 3
Reporting @ 3
ChatGPT @ 3
Compliance @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
About the team
The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. The AI Deployment Engineering team, part of Technical Success, focuses on enabling high-impact and strategic customers and partners by resolving technical challenges, providing deep expertise, and co-building innovative ecosystem experiences.
About the role
You will act as the dedicated technical resource for strategic partners, driving solution design and co-development of experiences across ChatGPT and commerce. You will provide expert technical guidance while collaborating with Partnerships, Product, Engineering, and GTM teams and reporting into Technical Success.
Responsibilities
- Deliver an exceptional partner experience by providing technical expertise, scoping use cases, and supporting the development of Apps in ChatGPT and commerce checkout experiences with technical stakeholders and strategic partners.
- Partner with the Partnerships team to design and support ecosystem integrations, ensuring technical feasibility and high-impact launches.
- Guide partners on best practices for leveraging the OpenAI API and ChatGPT to create secure, scalable, and differentiated experiences.
- Serve as the first line of defense for design, security, compliance, and architecture questions, escalating complex requirements to internal experts as needed.
- Create and maintain documentation, implementation guides, and FAQs for common partner requirements and technical challenges.
- Gather partner feedback and represent the voice of the ecosystem to internal teams, helping shape product roadmaps and future partner programs.
Requirements
- 5+ years of experience in a technical, customer-facing role such as Solutions Engineer, Solutions Architect, or Partner Engineer.
- Strong understanding of and experience working with LLMs, MCP, REST APIs, Python, JavaScript, and front-end design and development.
- Experience supporting ecosystem or partner motions, including co-development or joint go-to-market programs.
- Exceptional communication skills and ability to translate complex technical concepts to business stakeholders and executives.
- Ability to manage multiple projects simultaneously in a fast-changing environment and collaborate with internal teams.
Benefits
- Base pay range listed; total compensation may include equity and performance-related bonus(es).
- Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
- 401(k) retirement plan with employer match.
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), paid medical and caregiver leave (up to 8 weeks).
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
- 13+ paid company holidays and additional company office closures throughout the year.
- Mental health and wellness support; employer-paid basic life and disability coverage.
- Annual learning and development stipend; daily meals in offices and meal delivery credits as eligible.
- Relocation support for eligible employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company emphasizes safe deployment and values different perspectives, voices, and experiences.
Additional details
- OpenAI is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.
- Background checks will be administered in accordance with applicable law; candidates with arrest or conviction records will be considered consistent with relevant laws (including specified local fair chance ordinances for US-based roles).
- Applicants can report job posting non-compliance via the provided form. More details (privacy policy, accommodations links) are available to candidates during the hiring process.