AI Deployment Engineer, Messenger Integrations

Details

The Technical Success team ensures the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. The Ecosystem team builds and scales third-party integrations around ChatGPT and Codex, working across product, engineering, partnerships, safety, legal, policy, and go-to-market to create integrations that are useful, trustworthy, and technically sound.

This is a hands-on, partner-facing engineering role focused on building and deepening ChatGPT integrations with third-party messaging platforms. The role involves working closely with external product and engineering teams to improve existing integrations, expand capabilities (for example, image generation), increase retention, and translate partner needs into OpenAI's product and engineering roadmap. The position requires writing code daily, making changes across platform or monorepo surfaces, and moving between technical discovery, product tradeoffs, prototyping, debugging, and executive-level communication.

Location & work model

This role is based in OpenAI's San Francisco office and uses a hybrid work model (3 days in the office per week). OpenAI offers relocation assistance to new employees. The role may require periodic international travel to meet with partners during key integration, launch, and post-launch milestones.

Responsibilities

• Partner with messenger app product and engineering teams to design ChatGPT-powered experiences that fit naturally into chat, group, contact, and app-tab surfaces.
• Deepen existing partner integrations with an initial focus on improving user experience, retention, reliability, and feature set.
• Build prototypes, integration guides, reference flows, and launch checklists to help partners move from concept to production.
• Debug API, latency, authentication, quota, quality, and user-experience issues across partner and OpenAI systems.
• Translate privacy, trust, login, and data-handling requirements into clear technical constraints and implementation plans.
• Work cross-functionally with product, engineering, design, partnerships, legal, policy, and support to make partner launches reliable, scalable, and maintainable.
• Capture repeatable patterns from messenger integrations and turn them into reusable playbooks for future ecosystem partners.
• Travel periodically to meet with international partners during key integration, launch, and post-launch milestones.

Requirements

• Strong software engineering background and willingness to write code daily.
• Experience building or deploying API integrations with external partners and reasoning across client, backend, auth, privacy, reliability, and UX constraints.
• Strong product sense and design judgment, especially for consumer-facing experiences.
• Ability to make ambiguous product ideas concrete without over-specifying partner-specific internals.
• Clear communication with engineers, product leaders, executives, and business stakeholders.
• Comfortable debugging distributed systems and narrowing broad performance or reliability issues into actionable hypotheses.
• Deep concern for user trust, privacy, and product quality, especially in communication surfaces where context is sensitive.
• Ability to balance urgency with judgment and keep launches moving without skipping important details.

Preferred qualifications

• Experience working on B2C consumer, social, or messaging products.
• Experience working with international partners or in cross-cultural product and engineering environments.
• Familiarity with OAuth/login flows, API rate limits, webviews, mobile release cycles, and partner launch operations.
• Experience with AI product launches, developer platforms, or API-first products.
• Prior customer-facing or partner-facing engineering experience, especially in a startup or smaller-company environment.
• Ability to collaborate across APAC time zones and travel internationally roughly quarterly, sometimes for up to two weeks around major launch milestones.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company emphasizes safety and human needs at the core of AI development and values diverse perspectives and experiences. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities.

Benefits

• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave, medical and caregiver leave, and flexible PTO for exempt employees (and up to 15 days annually for non-exempt employees).
• 13+ paid company holidays and coordinated office closures, plus paid sick or safe time as required by law.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits such as charitable donation matching and wellness stipends.