AI Tooling & Enablement Manager

Details

OpenAI is hiring an AI Tooling & Enablement Manager within the Marketing organization. The Marketing Operations team builds AI-native systems and workflows so teams can move faster while maintaining safety, governance, and high-quality outputs. This role is both strategic and hands-on: you will scope ambiguous problems, prototype, and ship AI-enabled workflows and tools that marketing teams can use daily.

Responsibilities

• Identify opportunities where AI can improve repeatable marketing tasks — improving quality, speed, scale, and effectiveness.
• Scope ambiguous problems, prioritize opportunities, and drive execution from prototype to production.
• Design and deploy workflows that combine agents, tools, and human review in production environments.
• Rapidly prototype and ship using automation platforms, OpenAI's API platform, and Codex (or similar coding agents).
• Build and maintain a small set of centrally managed workflows that support critical marketing programs.
• Develop reusable templates, tooling, and documentation that allow teams to safely self-serve over time.
• Help operators adopt frontier capabilities through clear documentation, hands-on training, programming, and direct collaboration.
• Partner with Engineering, IT, Security, Legal, and Privacy to deploy tools and workflows that meet security and compliance expectations.
• Act as a hands-on project manager and builder, driving cross-functional projects from idea to MVP to scaled adoption.

Requirements

• Excitement about applying frontier AI capabilities to real business and creative problems.
• Strong product mindset: listening, scoping problems, prioritizing work, defining milestones, and driving projects end to end.
• Comfort working in ambiguity and turning loosely defined opportunities into working systems for technical and non-technical people.
• Experience building systems integrations, automation platforms, internal tools, or technical workflows.
• Ability to translate business needs into technical solutions and clearly explain technical tradeoffs to cross-functional partners.
• Experience working closely with operators and shipping practical systems quickly.
• Familiarity with marketing systems (CRM, lifecycle tooling, analytics, creative tooling, or campaign infrastructure) or strong interest in learning them.
• Experience experimenting with and deploying AI-native development tools such as Codex or similar coding agents; interest in new ways of building software with AI.
• Comfortable operating in a fast-moving, high-scrutiny environment where documentation, governance, and change management matter.
• Ability to drive alignment across functions and ship without excessive process.

About the Team and Company

The Marketing Operations team values researcher-like thinking, constant change, and using AI to amplify impact. OpenAI is an AI research and deployment company focused on building and deploying AI safely and broadly for the benefit of humanity. The posting notes equal employment opportunity and provides links to company policies and applicant accommodations.

Benefits

• Base pay range listed for the role, with additional equity and potential performance bonuses.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts (Health FSA, Dependent Care FSA) and commuter expense options.
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical/caregiver leave.
• Flexible PTO (exempt) and up to 15 days annually for non-exempt employees; 13+ company holidays and additional paid office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits (charitable donation matching, wellness stipends).