Benefits Specialist

Details

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Benefits team is fundamental to the Stripe experience and enablement, directly supporting our global workforce. The Benefits team ensures our offerings are competitive, clearly understood, and fully compliant with local regulations across 28 countries, consistently evolving our benefits strategy to meet the diverse needs of our employees.

What you’ll do

We are seeking a Benefits Specialist, experienced in benefits administration, to join our team in Dublin, Ireland. This position requires a strong background in addressing benefits and leave of absence-related inquiries from employees in multinational technology organizations, experience in benefits and/or People operations, process optimization, and documenting and executing processes.

Responsibilities

• Respond to questions regarding benefit enrollment status, Workday assistance, general benefits coverage details, pension contributions, time off, leaves of absences, benefit new hire questions, and more.
• Provide a positive user experience as you answer questions and address issues for Stripes.
• Administer employee benefit programs such as health and risk insurance, retirement plans, leave of absence, and disability programs.
• Administer benefit enrollments, approvals, and reports within Stripe’s vendor portals.
• Process Workday events such as qualified life events, time off corrections, event corrections, leave of absence requests, etc.
• Manage vendor eligibility files and error reporting / corrections to ensure timely and accurate eligibility data to all carriers.
• Lead and execute benefits and leave of absence compliance related projects.
• Assist with global benefits programs in EMEA and APAC.
• Manage the completion of EMEA and APAC-specific compliance items.
• Work closely with partner teams from HR, Payroll, Legal, Mobility, Systems and People Operations to administer benefits and time off programs.
• Proactively seek and take initiative for process improvements and automation.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 1-3 years of experience in an employee-facing benefits operations role with EMEA/APAC-based insurance, Workday, and benefits experience required.
• A strong understanding of employee benefits programs and the ability to explain complex information in a clear, empathetic way to Stripes.
• Experience using Workday (specifically the Benefits and Time Off modules).
• Enjoy problem-solving and are comfortable working across teams to resolve issues and drive process improvements.
• Experienced in maintaining accuracy regarding benefits enrollments and invoicing to enable vendors to access accurate eligibility and payment data
• Strong english communication skills (written and verbal required).
• Detail-oriented, analytical, and adaptable, with a continuous improvement mindset.
• Strong operational execution and organizational skills.
• Discretion and judgment handling confidential and sensitive data.

Preferred qualifications

• Experience in working with benefits vendors and brokers/consultants.
• Experience working in a fast paced, growing environment, preferably in a technology company or large scale organization.
• Experience utilizing company policies and practices to determine appropriate recommendations.
• Experience with benefits operations and programs in the U.S., Canada, and LATAM is a plus.

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual salary range for this role in the primary location is €71,200 - €106,800. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.