Commercial Account Executive, Growth | Sydney

Details

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe. Grafana Labs helps more than 3,000 companies manage their observability strategies with the Grafana stack, available as Grafana Cloud (managed) or Grafana Enterprise (self-managed), featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

The Opportunity

Grafana Labs is looking for a Commercial Account Executive, Acquisition to prospect and grow existing business across the ANZ region. You will identify, nurture, and close opportunities with existing customers, manage forecasts and track customer data, and use a consultative sales approach to learn about customer needs before discussing products. You will work through trial phases and hand off relationships to the Customer Success team.

Responsibilities

• Identify and close new opportunities within current customer accounts
• Meet and exceed quarterly and annual sales targets
• Manage the full sales cycle: prospecting, meetings, demos, POCs, proposals, negotiations, and post-sale handover
• Generate sales through outbound prospecting and respond to inbound leads
• Articulate the value of Grafana Cloud and Grafana Enterprise to technical and business stakeholders
• Manage pipeline activity and sales performance using Salesforce
• Handle quotes, order processing, and general customer requests

Requirements

• Located in Sydney OR Melbourne, Australia
• 5+ years’ experience in infrastructure technology sales
• Proven top-tier performance (top 10%) in competitive environments
• Tenacious, entrepreneurial, and collaborative mindset
• Experience working in high-velocity tech companies
• Excellent communication skills across in-person, virtual, and written channels
• Salesforce fluency
• Comfortable working remotely with global teams
• Strong relationship-building skills and ability to thrive in a fast-paced, consultative environment

Bonus / Nice to Have

• Familiarity with open-source technology and observability tooling (Grafana ecosystem)
• Experience with Command of the Message and MEDD(P)ICC methodologies
• A technical background or experience selling technical products

Compensation & Rewards

• OTE (On-Target Earnings) range in Australia: AUD 240,000 - AUD 265,000 (actual compensation may vary based on level, experience, and skillset)
• Roles include Restricted Stock Units (RSUs)
• Country-specific compensation ranges; recruiter will discuss market-specific pay if applying from a different location

Why You’ll Thrive at Grafana Labs

• 100% remote, global culture with collaboration across distributed teams
• Rapidly scaling organization with opportunities for meaningful work and career growth
• Transparent communication, innovation-driven environment, and open-source roots
• In-person onboarding to support early success
• 30 days annual leave per annum (global policy; local legislation may apply)

Equal Opportunity & Privacy

• Grafana Labs is an equal opportunity employer and will recruit, train, compensate, and promote regardless of protected characteristics
• The company may utilize AI tools in recruitment to assist matching CVs to job postings; recruitment team will manually review inbound CVs
• For details on candidate data usage, see Grafana Labs' applicant privacy policy