Customer Engineer

Details

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. As a Customer Engineer, you will be the guiding force behind bringing Collibra's product and vision to customers and prospects. You will establish knowledgeable and trusted relationships from day one and serve as a thoughtful technical advisor throughout the entire customer journey, both pre- and post-sale.

Responsibilities

• Map solutions to value across large and dynamic organizations, bridging both business and technical requirements.
• Participate in discovery and drive qualification of new opportunities.
• Prepare and conduct product demonstrations, highlighting how Collibra’s Platform can support enterprise customer needs.
• Advise and support customers’ technical stakeholders to accelerate Collibra adoption and value realization; act as primary point of contact for technical and product-related queries.
• Identify, evaluate, recommend, and execute value-based workshops and proofs of concept (POCs).
• Build and maintain strong relationships as a reliable technical subject matter expert to ensure product adoption, increase customer satisfaction, and drive renewals.

Requirements

• 2–3 years in a Sales, Customer Engineering, or Sales Consulting role.
• Experience in the data space is required.
• Good understanding and interest in data management areas such as data cataloging, data governance, data integration, data quality, and data and/or enterprise architecture.
• Bachelor’s degree or equivalent related working experience is required.
• This position is not eligible for visa sponsorship.
• Willingness to travel up to 30% within the region.
• Fluent in English; fluency in both French and English is strongly preferred.

You Are

• An effective communicator and a sales- and customer-focused self-starter with enthusiasm, flexibility, motivation, and curiosity.
• A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions.
• A collaborative team-player who enjoys working across teams to drive results.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Excited about continuous learning and development, and able to align business needs with technical capabilities.

Measures of Success

• Within the first month: become familiar with Collibra and institutional processes.
• Within three months: host discovery calls, run basic demonstrations, and present the solution and its value.
• Within five months: demonstrate proficiency in the software and begin educating customers on features, roadmap, and customer-cycle processes.

Compensation

• Standard base salary range: $104,000 - $130,000 per year.
• Eligible for additional commission-based compensation.
• Salary offers are based on experience, skills, and location.
• In addition to base salary: equity ownership, bonus potential, a Flex Fund monthly stipend, pension/401(k) plans, and more.

Benefits

Collibra offers a flexible benefits program built on competitive compensation, health coverage, and time off. The company emphasizes inclusion and belonging, and provides resources for onboarding, connection, and accommodation requests. Learn more via Collibra’s careers pages linked in the original posting.

Location & Other Notes

• Remote, Canada (role is remote within Canada).
• Not eligible for visa sponsorship.
• Travel up to 30% within the region may be required.
• Fluency in English is required; fluency in French is strongly preferred.