Customer Technical Program Manager

Details

NVIDIA is seeking an experienced Customer Technical Program Manager to plan and execute complex, multidisciplinary infrastructure deployment programs for integrating AI Platform Solutions with OEM/ODM system partners. This role balances technical complexity, process, quality, and execution speed and requires a consistent track record delivering data center and enterprise solutions across OEM/ODM partners. A passion for high-level planning and critical thinking is essential.

Responsibilities

• Lead NVIDIA's AI Platform Solution integration with external OEM/ODM system partners from early design through production.
• Collaborate across hardware and software cross-functional teams to assemble requirements, prioritize work, schedule activities, and plan all phases of the product life cycle.
• Drive program schedules, identify and manage dependencies and critical paths, and handle breakthroughs for many moving parts.
• Lead and improve product development and software release processes; work with engineering management to improve development workflow and engineering efficiency.
• Translate customer requirements into specific tasks and assign them to relevant functional areas.
• Collect, prioritize, track, and drive customer-reported issues to resolution and closure; communicate issue status clearly to customers and internal senior executives.
• Coordinate and lead complex technical engineering-to-engineering discussions (hardware and software).
• Represent the urgency of issues appropriately and escalate when needed.
• Provide executive-level program status reports and highlight key issues to management.
• Develop close working relationships with customer development teams and use creativity to find optimal solutions.
• Support design-in efforts by providing technical collateral/tools, lead engineering design reviews, ensure implementation of customer-required features, drive resolution of blocking issues/bugs, and ensure timely production deployment.

Requirements

• BS/MS in Engineering, Computer Science, or equivalent experience.
• 8+ years in the high-tech industry with a focus on Technical Program Management supporting OEMs/ODMs and system partners.
• Proven experience running complex programs with strategic customers and large datacenter deployments.
• Strong system-integration-level technical experience, including server hardware/software development, network topologies, network interfaces, and datacenter qualification/deployment.
• Deep customer-savvy and ability to work across worldwide geographies and time zones.
• Supreme leadership skills across broad and diverse functional teams.
• Strong analytical and problem-solving skills to address complex technical challenges.

Ways to stand out

• Solid experience working with large OEMs/ODMs for system integration, development, and deployment under ambitious timelines or constrained resources.
• Comfortable defining and driving complex programs with intimate understanding of dependencies, critical paths, and key milestones.
• Consistent record of handling multiple OEM/ODM customers and programs across worldwide geographies and time zones.
• Good understanding of server technologies (CPUs, GPUs, memory, networking, storage), datacenter topologies, network systems, and the AI ecosystem.

Compensation & Benefits

• Base salary range: 160,000 USD - 253,000 USD (determined based on location, experience, and pay of employees in similar positions).
• Eligible for equity and benefits.

Additional Information

• Applications for this job will be accepted at least until October 6, 2025.
• NVIDIA is committed to fostering a diverse work environment and is an equal opportunity employer. The company does not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or other characteristics protected by law.