Used Tools & Technologies
Not specified
Required Skills & Competences ?
Security @ 3 SQL @ 1 ETL @ 3 Hiring @ 3 Communication @ 3 Data Analysis @ 3 Agile @ 3Details
We are hiring a Data Analyst – Process Mining to strengthen our Expert team, who will help us improve organization’s performance management by providing consultancy for the process mining projects in Celonis tool. The main responsibility is to cooperate with process experts, manage backend and perform ETL jobs for process mining projects, and support users on the front end by building dashboards and configuring components in PQL. The role cooperates closely with other ING teams to drive efficiency gains and improve ways of working.
Responsibilities
- Provide consulting services to find the right data that suits the process mining tool
- Perform data pseudonymization to improve privacy, increase data sharing, and ensure better security
- Create activity, case tables and build data models
- Test hypotheses and explore the process flow
- Assist with the technical aspects of Celonis, help users navigate the platform, and ensure that the data analysis is accurate and actionable
- Manage user access and user groups
- Train users in navigating the process mining tool
- Cooperate with other departments and specialists such as Process Experts and Data Engineers across the organization
- Identify potential gaps and highlight possible optimizations and process improvements
- Identify opportunities for continuous improvements within the team
- Work in line with Agile rituals
Requirements
- Active listening and ability to understand business needs to gather and analyze data
- Experience in data entry and data processing with focus on accuracy and attention to detail
- Ability to translate data into actionable insight that drives business value
- Strong analytical and problem-solving skills to help stakeholders identify issues and solutions using data, improving decision-making processes
- Effective communication and collaboration with various stakeholders to provide high-quality consultancy
- Self-organization and big picture thinking to build a vision of opportunities ahead
- Keen for new experience, responsibility, and accountability
- Experience with Celonis or equivalent process mining platform is an advantage for data transformations, user access management, and technical support
- Knowledge of SQL is an advantage to provide guidance and engineering support to users
Benefits
Friendly working environment
- Flexible working hours and work from home options
- Daily working time: 7 hours 45 minutes instead of standard 8 hours
- Daily refreshments: coffee, fruits, drinks
- Fully equipped gym accessible 24/7
- Game room with unlimited access
- Modern coffee corner and terrace with grill spot
WellbeING
- Sick leave compensation: up to 80% of the monthly salary
- Life insurance contribution: up to 22.14 EUR/month
- 3rd pillar contribution: up to 3% of monthly salary
- 24/7 external mental health support
- Internal and external learning programs
- Regular team-building, social events, and communities
YOU/family/friends time
- Extra 3 personal days per year
- Extra vacation days: up to 10 per year
- Referral bonuses starting from 1000 EUR
- 150 EUR bonuses for childbirth/adoption, wedding, registered partnership, and work anniversary
- Open premises 24/7 with gym and game room access for friends/family (up to 2 guests)
Extra perks
- Yearly bonus based on performance and company results
- Cafeteria points: 50 EUR/month (600 EUR/year)
- Home office contribution: 20 EUR/month
- Discounts up to 30% from favorite stores
- Warm welcome package
- Pet-friendly office