Developer Education Lead

Details

OpenAI's Developer Experience team helps developers, startups, and organizations around the world understand and build with frontier AI. The team creates demos, sample applications, technical content, learning experiences, and developer programs to help builders integrate AI into applications, workflows, products, and companies.

About the Role

You will define how people learn to work with OpenAI's products at the frontier of AI. You will own the education strategy for educating builders and organizations across OpenAI's ecosystem — from developers adopting APIs and coding agents to teams learning how ChatGPT, Codex, GPT-5.5, multimodal capabilities, enterprise surfaces, and emerging product surfaces can reshape their work. The goal is to create durable mental models and moments of understanding that help people use AI responsibly, creatively, and effectively.

Responsibilities

• Own the education strategy for OpenAI's product ecosystem and ensure learning experiences connect across Codex, ChatGPT, APIs, and frontier models like GPT-5.5.
• Build and manage an education roadmap that prioritizes what gets taught, for whom, when, and through which formats across launches and evergreen learning.
• Create scalable educational programs, demos, curricula, workshops, launch materials, and interactive experiences.
• Design learning journeys for broad audiences, including developers and non-technical users.
• Partner with product, research, engineering, go-to-market, communications, and community teams to ship launches with clear educational framing and practical examples.
• Experiment with formats including in-product learning, interactive web experiences, hands-on labs, video, live teaching, community programs, and AI-native tutorials.
• Use OpenAI products as teaching surfaces — creating examples where people learn by building, exploring, prompting, coding, analyzing, or automating real workflows.
• Establish feedback loops, content audits, and quality bars so materials stay current as models, APIs, and product surfaces evolve.
• Define and track success metrics that reflect understanding, activation, adoption, and durable AI fluency rather than only reach or impressions.

Requirements

• 7+ years of experience in developer education, product education, developer relations, technical content strategy, product marketing, instructional design, or a related field.
• Experience owning education, developer experience, or content strategy roadmaps end to end, including prioritization, shipping, maintenance, and measurement.
• Track record of making complex technical or scientific ideas clear, exciting, and actionable for broad audiences.
• Deep product intuition and judgment about how people adopt new tools, form mental models, and change workflows.
• Enough technical fluency to use new AI tools deeply, prototype with them when useful, and partner credibly with product and engineering teams.
• Experience building educational programs or content systems that scale across channels, launches, audiences, and levels of technical depth.
• Ability to work across technical and non-technical stakeholders, synthesize ambiguous inputs, and translate early product direction into crisp learning experiences.
• Comfort operating in fast-moving environments where technology, audience needs, and product surfaces change quickly.
• Strong writing, storytelling, editing, and facilitation skills across written, live, video, interactive, and AI-native formats.
• A builder mindset, high agency, and a bias toward experimentation with new educational formats.

About OpenAI

OpenAI is an AI research and deployment company focused on ensuring general-purpose AI benefits all of humanity. The company emphasizes safety, diversity of perspectives, and is an equal opportunity employer. Background checks will be administered in accordance with applicable law.

Benefits

• Base pay range listed for the role: $198,000 - $335,000 (total compensation may include equity and performance-related bonuses).
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts: Health FSA, Dependent Care FSA, and commuter benefits.
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical/caregiver leave.
• Paid time off (flexible PTO for exempt employees and up to 15 days annually for non-exempt employees).
• 13+ paid company holidays and additional company office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits (e.g., charitable donation matching, wellness stipends).