Used Tools & Technologies
Not specified
Required Skills & Competences ?
Docker @ 3 Kubernetes @ 3 Python @ 2 Microservices @ 3 API @ 3 QA @ 3 NLP @ 3 LLM @ 3 GPU @ 3Details
At NVIDIA, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work.
This role is focused on transforming NVIDIA’s documentation using automation and AI to improve accuracy, efficiency, and customer confidence. The position emphasizes building tooling, pipelines, and services that enable high-quality documentation and support at scale, partnering with writers, support engineers, and AI teams.
Responsibilities
- Build and deploy automation to improve documentation accuracy, defect detection, and repair workflows.
- Develop internal tools and pipelines that leverage AI, NLP, and LLM technologies to modernize how support content is authored and maintained.
- Partner with Tech Writers, Support Engineers, and AI teams to streamline publishing and QA across thousands of customer-facing assets.
- Analyze large volumes of customer and documentation data to identify patterns, address critical issues, and continuously enhance triage quality.
- Build Docker/Kubernetes containerized microservices with REST APIs to improve scalability of documentation and support systems.
Requirements
- BS degree in Computer Science, Technical Writing with automation experience, or a related technical discipline — or equivalent experience.
- 5+ years of experience building software or tooling that supports documentation, data, or AI workflows.
- Proficient coding skills in Python; familiarity with containerization and REST APIs.
- Familiarity with NLP/LLM techniques (clustering, fine-tuning, few-shot learning) and AI-based content QA.
- Solid understanding of data analytics methods (descriptive through prescriptive).
- Experience with modern AI development tools and engineering for workflow acceleration.
Benefits
- Base salary range: 136,000 USD - 212,750 USD.
- Eligible for equity and benefits (link to NVIDIA benefits provided in original posting).
Additional details
- Location: Santa Clara, CA, United States.
- Employment type: Full time.
- Applications for this job will be accepted at least until October 11, 2025.
- NVIDIA is an equal opportunity employer committed to fostering a diverse work environment.