Ecosystem Engagement Manager

πŸ“ Switzerland
πŸ“ Germany
πŸ“ Spain
πŸ“ France
πŸ“ United Kingdom
πŸ“ Netherlands
πŸ“ United States
USD 138,000-183,000 per year
MIDDLE
βœ… Remote

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

Marketing @ 3 Communication @ 3 Web3 @ 3

Details

Consensys is a leading blockchain and web3 software company behind products such as MetaMask, Infura, Linea, Diligence, and NFT toolkit Phosphor. The company aims to make web3 universally easy to access, use, and build on, scaling to onboard one billion participants and five million developers.

Responsibilities

  • Define strategies with product teams to address new market opportunities or go-to-market for new products
  • Execute outreach and meet targets with dapps and partners
  • Develop and deepen relationships with dapps
  • Act as the primary contact for assigned dapps
  • Maintain MetaMask's preferential wallet status and prevent competitive displacement
  • Convert dapps to use MetaMask SDK
  • Develop and execute success plans for each dapp
  • Ensure organizational awareness of each dapp's plans and roadmaps
  • Improve tutorials and communication infrastructure
  • Mediate between dapps and Consensys
  • Handle and resolve dapp requests and complaints
  • Collaborate cross-functionally with Enablement Managers, Engineers/Architects, Product Managers, Business Development, and Marketing
  • Develop strategies to enhance engagement, experience, retention, and cross-product adoption
  • Address escalating builder issues promptly
  • Maintain deep expertise in product streams and web3 ecosystem developments
  • Identify and mitigate risks for at-risk accounts/builders
  • Collaborate on growth strategies with Product Managers and Business Development

Requirements

  • Knowledge of the blockchain ecosystem and open-source developer community
  • 4+ years in relationship-focused account management, developer community management, program management, growth, or similar roles
  • Ability to work autonomously and prioritize independently
  • Strong communication and collaboration skills across global teams
  • Problem-solving skills in fast-paced environments
  • Comfortable working remotely across global time zones in English and possibly other languages

Benefits

  • Competitive and comprehensive benefits package
  • Equity ownership
  • Well-recognized brand in blockchain and web3 ecosystem
  • Continuous learning and development opportunities including access to Coursera
  • Unlimited vacation and company-wide "zero productivity" days
  • Flexible work arrangements with asynchronous collaboration
  • Remote-first team across six continents