Engineering Manager, Core Services

Details

About the Team

The Core Services organization builds and runs the mission-critical online services that product teams rely on in production. The team owns foundational distributed systems and platform capabilities that enable reliable execution, high-performance services, and large-scale file/data needs across products. The focus is production service foundations and core runtime services (distinct from developer infrastructure and data infrastructure).

About the Role

We’re hiring an Engineering Manager, Core Services to help lead teams responsible for highly reliable, high-scale distributed systems that sit on the critical path for OpenAI products. Your team will own foundational production systems that OpenAI’s product engineering teams build on. You’ll collaborate closely with product and infrastructure partners to ship reliable services quickly, and help scale systems and teams as OpenAI grows. You’ll partner closely with senior engineering leaders to scale the org, mature operations, and drive major platform initiatives. This role requires strong technical ability.

Responsibilities

• Manage and grow a high-performing team of infrastructure engineers.
• Lead teams building and operating large, critical production platforms, including cluster reliability, scaling, and rollout safety.
• Build and operate mission-critical distributed systems with strong operational rigor (SLOs, incident response, capacity planning, reliability).
• Set technical direction for platform foundations such as workflow/orchestration capabilities, large-scale file/blob/storage services, and core service foundations.
• Partner with a broad set of stakeholders, including product engineering, adjacent infrastructure teams, and finance/cost partners.
• Coach, mentor, and develop engineers and emerging leaders.

Requirements / You Might Thrive If You

• Have significant experience leading teams that run mission-critical infrastructure in production.
• Have experience operating mission-critical services or core distributed systems building blocks.
• Have built platform-like systems (e.g., orchestration/workflow execution, service platforms) and/or large-scale storage/blob/file infrastructure.
• Have experience building systems spanning multiple cloud environments.
• Take pride in building scalable, reliable systems and improving operational health.
• Own problems end-to-end and can move fast in environments with ambiguity and competing priorities.

Workplace & Location

This role is based in OpenAI's San Francisco HQ. OpenAI offers relocation assistance for new employees.

Benefits

• Base pay within the listed range, plus generous equity and performance-related bonuses for eligible employees.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts (Health FSA, Dependent Care FSA, commuter expenses).
• 401(k) retirement plan with employer match.
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks).
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and paid coordinated company office closures, plus paid sick/safe time as required by law.
• Mental health and wellness support, employer-paid basic life and disability coverage.
• Annual learning and development stipend, daily meals in offices, meal delivery credits as eligible.
• Relocation support for eligible employees and additional taxable fringe benefits (charitable donation matching, wellness stipends).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities and seek to safely deploy them through products. OpenAI is an equal opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.