Engineering Manager, Production Engineering

Details

About Sentry

Bad software is everywhere, and Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in funding and 100,000+ organizations as customers, Sentry builds performance and error monitoring tools used by companies like Disney, Microsoft, and Atlassian.

Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration.

Role overview

As the Engineering Manager, you will lead the Production Engineering team responsible for the availability, scalability, and efficiency of Sentry’s cloud infrastructure. Production Engineering ensures product and platform infrastructure scales smoothly and securely. You will oversee the evolution of cloud systems—from compute to networking to service orchestration—and help shape how Sentry builds and operates at scale. You will also foster a healthy, inclusive, and high-performing team culture through mentorship, strategic direction, and maintaining high technical and operational standards.

Responsibilities

• Grow and lead a team of Production Engineers
• Set strategic direction and anticipate scaling and infrastructure needs
• Drive adoption of cloud-native patterns and infrastructure-as-code practices
• Define and deliver quarterly goals aligned with company and engineering priorities
• Partner with SRE and product engineering to improve system reliability
• Champion a culture of operational excellence and accountability
• Support the on-call and incident response process, including being part of the escalation path

Requirements

• 5+ years of industry experience in software engineering
• Ideally 2+ years of experience managing engineers or leading teams
• Experience with distributed systems in cloud environments (GCP, AWS, or Azure)
• Proficiency with infrastructure tooling such as Terraform, Kubernetes, Salt, and Envoy
• Strong written and verbal communication skills
• Bonus: experience managing globally distributed teams

Additional information

• This is a full-time position based in Toronto, Canada. Workplace model: hybrid with anchor in-office days (Mondays, Tuesdays, and Thursdays).
• Visa sponsorship is not available for this role.
• The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $206,000 to $267,000 CAD. Actual base salary will be determined by factors including work location, experience, skills, and job-related knowledge.
• A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the position (including incentive compensation, equity grants, paid time off, and group health insurance coverage).

Why you might love this role

• Mentoring engineers and helping them grow in their careers
• Empowering teams to ship quickly and safely
• Tackling complex infrastructure challenges at scale
• Building resilient, observable, and cost-efficient systems
• Collaborating in a supportive team environment that values continuous learning